Brian Chesky

That might be a radical statement.

ChatGPT launched third-party apps last year.

In March, they shut them down.

I don't think a chatbot's the right interface.

It's got four or five problems.

The first problem is it's text-based.

Photos are an afterthought.

The second is there's no direct manipulation.

You have to type every single prompt, which is fine for a conversation, but you can't add filters, you can't cook around.

The third problem is it's hard to compare.

A lot of e-commerce and travel is comparison shopping.

If you have thousands of options, the AI has to know exactly what you want to be able to show you one or two things, but you usually want to see more choices and you get lost.

And most AI is single player.

It's not collaborative.

Let alone the fact that Airbnb, it requires people to have an account, that 85% of people send a message.

Yes, I agree.

That's the future, and that's not a chatbot we described.

That's not a chatbot.

It's going to be a completely different interface.

It's going to be, well, I guess you'll have to wait and see, but I think the future are not apps.