Brian McHugh
๐ค SpeakerAppearances Over Time
Podcast Appearances
Good morning.
Yes, that's right.
So under consumer law, businesses cannot provide misleading information to consumers.
It's really important that consumers have the right information before they make their buying decision.
And that information can include geographic origin, where the product is from.
So yesterday, as you said, we had a guilty plea from Quills Woolen Market, who operate a chain of gift shops in Kerry and Cork, for breaching consumer law.
So it was our job to identify the issue and to prosecute it and to bring it to court.
And yesterday we had the guilty plea and the conviction.
Yes, and that's where many of our cases start.
So we get about 40,000 contacts from consumers every year.
And one of those was in relation to complaints around Quiddal's woolen market and misleading information in relation to certain products.
So it's really important that we get that information.
And it's really important that consumers know that we do take action.
So we carried out inspections on the back of those complaints in Killarney and in Kenmare, in those stores.
And we found products which were labelled as made in Ireland.
But clearly they weren't made in Ireland.
They were made in Pakistan and they had the made in Pakistan labels removed.
That's right, exactly.
So the jumpers in question were made in Pakistan.
They had those labels cut off and instead they were replaced with a Made in Ireland label.