Bridget McCormack
๐ค SpeakerAppearances Over Time
Podcast Appearances
So it's an industry that we knew would be open to it.
And we do so many of those cases, we had a good library of documents-only construction cases that we could ground our agents in.
Our agents are ultimately operating off a handbook, but that handbook, we were able to build that and train our agents on those historical cases and with the cooperation and collaboration with a bunch of our construction arbitrators and lawyers.
So it was the right place to start because we knew they'd want it and we could work together with them.
I mean, it could be a lot of things.
There are a million different ways it shows up, but something was supposed to be completed on a certain timeline and wasn't, and who's responsible for that delay?
There might be supplier disputes.
There's all kinds of disputes that happen in the course of a construction project that don't need testimony, right?
You can decide them completely on the paperwork.
And that was also important for us in starting this in a first offering of an AI arbitrator.
We were not prepared to have witness testimony evaluated by agents.
That might come one day, but we're not there today.
and here's what the contract says about why that could have happened.
And here's, you know, but here's my response.
And, and then it's pretty straightforward.
Like many disputes are honestly.
No, it's a great question.
So we started transforming our operation in early 2023.
I took this job in September of 2022, but I didn't start until February 2023.
And everybody knows that, you know, in November of 2022, we all...