Bridget McCormack

In arbitration, you're far more likely to actually get to go tell your story.

I'm not sure I agree with you that there's like a clear fairness narrative based on the facts.

I do view it as a significant advantage of an AI dispute resolution system.

And we can talk more about when that's appropriate and when it's not.

I don't think every dispute should go to an AI dispute resolution system.

But when parties...

prefer it, it was for me at the front end of what we built, which is a very narrow product right now, but I undervalued it and underappreciated it.

So at the front end of our AI arbitration process, which is really a series of agents that operate across the process on the back end, even though the parties are interacting with one, the agents take in the party's complaints and whatever pleadings they're filing and

whatever evidence they think supports their claims.

And then a series of agents like parses the claims, the elements of each claim, the evidence that may or may not support each claim, but the parties believe supports each claim and the legal framework that surrounds it.

And then it goes back to the parties and says, here's my understanding of what the claims are, you know, what your claims are party A and yours party B and what the elements are and what the evidence is and what the legal framework is.

And did I get that right?

And the parties get to say, you did.

Or, no, you didn't.

You missed this one element or this one claim or the fact that this evidence supports both of these claims, not just one.

And then it goes to work again.

The agents go to work again until the parties are satisfied that they have been heard and understood.

I mean, maybe we could do that in courts, but we would have to spend a whole lot more money.

Imagine if judges in trial courts or even in appellate courts, in appellate courts, you file briefs and then you wait by your computer for months and months and months to see when some white smoke emerges from the state Supreme Court building, and then you get a decision.

And the decision may or may not have even addressed all of the issues that you raised.