Brittany

It would be a couple of people checking out, people gathering their stuff, getting ready to go. And immediately I can tell that is not the case for this morning. It is a zoo in the lobby. There is pretty much the entire hotel's worth of people standing around our tiny little lobby and they are losing their minds.

It would be a couple of people checking out, people gathering their stuff, getting ready to go. And immediately I can tell that is not the case for this morning. It is a zoo in the lobby. There is pretty much the entire hotel's worth of people standing around our tiny little lobby and they are losing their minds.

It would be a couple of people checking out, people gathering their stuff, getting ready to go. And immediately I can tell that is not the case for this morning. It is a zoo in the lobby. There is pretty much the entire hotel's worth of people standing around our tiny little lobby and they are losing their minds.

I can immediately sense the tension in the room and I'm overhearing people going like, what did you lose? I lost my beach towels. They were pottery bond. They're martyrammed. We lost all our life jackets. So I am on high alert. I lock eyes with our front desk receptionist and she just gives me that nod, like go to the office. I'm going to meet you in there. She presents me

I can immediately sense the tension in the room and I'm overhearing people going like, what did you lose? I lost my beach towels. They were pottery bond. They're martyrammed. We lost all our life jackets. So I am on high alert. I lock eyes with our front desk receptionist and she just gives me that nod, like go to the office. I'm going to meet you in there. She presents me

I can immediately sense the tension in the room and I'm overhearing people going like, what did you lose? I lost my beach towels. They were pottery bond. They're martyrammed. We lost all our life jackets. So I am on high alert. I lock eyes with our front desk receptionist and she just gives me that nod, like go to the office. I'm going to meet you in there. She presents me

with a full yellow legal pad of missing items from hotel rooms. Side note, we are that idyllic little town where people leave all their stuff outside of the room at night. You leave your car doors unlocked. Everybody puts their beach towels, their beach gear outside of their room. Never been an issue.

with a full yellow legal pad of missing items from hotel rooms. Side note, we are that idyllic little town where people leave all their stuff outside of the room at night. You leave your car doors unlocked. Everybody puts their beach towels, their beach gear outside of their room. Never been an issue.

with a full yellow legal pad of missing items from hotel rooms. Side note, we are that idyllic little town where people leave all their stuff outside of the room at night. You leave your car doors unlocked. Everybody puts their beach towels, their beach gear outside of their room. Never been an issue.

Apparently today was not that day because almost every single hotel room had come down and reported something from outside of their room missing. Nothing like this has ever happened before. So I am in semi-panic mode. You know, we want to keep our guests happy and don't know what to do. So I'm reeling, trying to think what's our next step here.

Apparently today was not that day because almost every single hotel room had come down and reported something from outside of their room missing. Nothing like this has ever happened before. So I am in semi-panic mode. You know, we want to keep our guests happy and don't know what to do. So I'm reeling, trying to think what's our next step here.

Apparently today was not that day because almost every single hotel room had come down and reported something from outside of their room missing. Nothing like this has ever happened before. So I am in semi-panic mode. You know, we want to keep our guests happy and don't know what to do. So I'm reeling, trying to think what's our next step here.

And in walks two of our managers and I have a manager, Heather, who does our front desk and a manager, Tina, who does our housekeeping. And they come in and they were in earlier than me. And we've got a story for you.

And in walks two of our managers and I have a manager, Heather, who does our front desk and a manager, Tina, who does our housekeeping. And they come in and they were in earlier than me. And we've got a story for you.

And in walks two of our managers and I have a manager, Heather, who does our front desk and a manager, Tina, who does our housekeeping. And they come in and they were in earlier than me. And we've got a story for you.

One of our housekeepers had walked by one of the other rooms and noticed as she looked through an open door, a boatload of beach stuff, like mountains of beach gear in a certain hotel room. So she's like, all right, we've got an issue. So, you know, it was like 1045 when I got in there. Checkout's 11. So I'm like, all right, let's go upstairs. I gather my girls. We head up the stairs.

One of our housekeepers had walked by one of the other rooms and noticed as she looked through an open door, a boatload of beach stuff, like mountains of beach gear in a certain hotel room. So she's like, all right, we've got an issue. So, you know, it was like 1045 when I got in there. Checkout's 11. So I'm like, all right, let's go upstairs. I gather my girls. We head up the stairs.

One of our housekeepers had walked by one of the other rooms and noticed as she looked through an open door, a boatload of beach stuff, like mountains of beach gear in a certain hotel room. So she's like, all right, we've got an issue. So, you know, it was like 1045 when I got in there. Checkout's 11. So I'm like, all right, let's go upstairs. I gather my girls. We head up the stairs.

Some of our rooms are oceanfront and they've got private balconies. So we go to the one next to this room who's already been checked out of. And I walk out on the balcony and I'm peeking over to the next room and I'm trying to figure out, oh, my God, is this it? And I just see mountains of things. All the beach towels stacked up, puddle jumpers, beach gear. I mean, everything.

Some of our rooms are oceanfront and they've got private balconies. So we go to the one next to this room who's already been checked out of. And I walk out on the balcony and I'm peeking over to the next room and I'm trying to figure out, oh, my God, is this it? And I just see mountains of things. All the beach towels stacked up, puddle jumpers, beach gear. I mean, everything.