Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Blog Pricing

Bryan Miles

๐Ÿ‘ค Speaker
129 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

And we've actually, you know, Zirtual's in its second iteration, by the way.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

Zirtual imploded two years ago and was sold to this organization that now owns it in Columbus, Ohio, because they didn't manage their money very well.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

And when you get and when we see it happen to in our business, when we have good press, we get inundated with people that want to work for us and we get inundated with prospects.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

And so we've just been very intentionally really picky about the types of people that become our clients.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

And we tell our prospects that we're qualifying them as much as they're qualifying us.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

Well, on the client side, that strategy is mostly around how we serve them on a day-to-day basis and make sure we're executing well.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

Specific to how we build our moat is with loyal contractors.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

We have to do a good job to serve them well as well, and they need to be equipped and resourced as well.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

And what we find, a lot of our competitors just don't do that.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

They don't pour into them.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

So that's that is really our intention is to help our contractors win.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

What they do for them?

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

Well, for a virtual assistant, the one that they are doing mostly is email management, calendar management, and project management.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

Those are kind of the biggies in the virtual assistant side.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

On bookkeeping...

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

I mean, it was just weapons, great bookkeeping, AR, making sure things are reconciled each month, producing financials.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

And what other, go ahead.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

And we don't, the way we operate, we don't kind of dictate to the client what they've got to use.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

In most cases, the virtual assistant is going into that client's environment and kind of getting familiar with what they use and the tools they leverage.

SaaS Interviews with CEOs, Startups, Founders
1033 Couple Cashes Out 401k in 2010, Now Doing $15m/Year

But oftentimes you'll see that, oh my gosh,