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Carmi Levy

πŸ‘€ Speaker
4582 total appearances

Appearances Over Time

Podcast Appearances

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

So they're going to be rolling out this app over the course of the rest of the year to all of their Canadian restaurants.

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

Basically what it is, it's a voice assistant, so essentially a voice-based chatbot that plays in the employee's headset.

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

So any employee who would be in the restaurant who would be wearing a headset will have access to this.

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

And basically what it'll do is it'll track them as they go through the day, it'll listen in on their conversations, it'll make suggestions, you know,

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

how to be more attentive, how to be more efficient, how to be friendlier.

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

It'll remind them to smile, among other things.

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

It'll also provide guidance on how you make a food order or how do you upsell them.

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

You know, do you want fries with that?

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

So basically, it's designed to improve efficiency within the restaurant.

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

I mean, all these things we've heard before.

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

We heard them when McDonald's introduced AI into their drive-thrus a few years back, and that lasted about six months before they canceled it because it was getting all the orders wrong.

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

So

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

Hopefully the technology technology is a little bit better now.

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

My concern is that this is a it's AI and it isn't just trying to improve efficiency.

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

It's also collecting information on how employees work.

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

And so you want to talk about mass surveillance state in your place of employment.

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

I think Burger King is about to become ground zero for that.

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

And it's something I'd be watching for if I were an employee.

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

Not exactly the kind of thing you want to be wearing on your head all day.

The Last Show with David Cooper
Disinformation and Misinformation Running Rampant

I got to be careful because Burger King, I'm sure, has deep pockets.