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Caroline Buck

๐Ÿ‘ค Speaker
90 total appearances

Appearances Over Time

Podcast Appearances

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

No.

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

I spent most of my career in tech.

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

I've been in the Bay Area for my entire adult life.

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

I worked at lots of startups.

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

I saw lots of entrepreneurs up close.

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

It took me a long time to want to create something myself, but it came out of a need and a desire for a product.

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

Someone who wasn't buying meat for myself was still buying a 20-pound bag of mostly processed animal products every couple of weeks for my dogs, and it felt really incongruous.

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

Vets have been prescribing vegetarian dog food for decades to manage allergies.

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

The most common allergies to dogs, kind of strangely compared to humans, is chicken and beef.

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

So it's not new, but I couldn't find something that felt like it was a similar quality level to what I'd been feeding before.

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

So it started out in my husband and I making it ourselves in small batches.

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

When you realize how much dog food you have to make, that gets hairy quickly.

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

And it took us a long time to make something that we felt really excited and confident about.

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

We make our food in a bakery.

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

So it's not kibble.

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

It's made the way like a treat would be made traditionally in an oven.

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

So my question, plant-based dog food is obviously polarizing and it takes a few minutes to get grounded in what we're doing and why.

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

And my instinct as a marketer has always been to just be super transparent and let the evidence, let the science do the work.

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

But I think the controversy of the category, it can spark a lot of conversation and curiosity, but it can also bring some outrage, especially in the world of running online ads or social media.

How I Built This with Guy Raz
Advice Line with Jeffrey Hollender of Seventh Generation

So my question is, as a brand, how do you feed that curiosity without triggering the outrage?