Casey Golden
๐ค SpeakerAppearances Over Time
Podcast Appearances
They don't need to ask us to necessarily build it because we're just going to be able to get more of a share.
And so it's really helped us to be able to make sure that we're focused on the things that our customer cares about.
Like I said, we're just billing them every month.
I can't wait for this whole invoicing system to go away.
But our founders in this program, they've gotten used to seeing value for things that are more expensive.
I hope it helps the whole ecosystem in general.
But this is just really where we focused on
about it.
10 minutes, wow.
That was fun.
So just to kind of recap of what we went through was really just making sure that we could build enterprise right out of the gate.
We went from beta to enterprise.
So the first, no one wanted to be first.
I think that that's something that, oh, hi, yeah.
Yeah.
That's the million-dollar question.
Nobody knows what we do, except for our customers.
So we essentially were omnichannel, a unified experience platform.
We help luxury brands use our software to manage their customer experience across all of their locations.
However, we couldn't go to market with this huge platform that they needed to deploy in 3,700 locations.