Charlene
๐ค SpeakerAppearances Over Time
Podcast Appearances
We have two types of people churning.
Most of them churn because they realize they don't really have time to manage their customer acquisition.
We told people to start with acquisition of vendors on their marketplace because this is the easy way to do it.
And they realize that it's a lot of effort and time to dedicate to this task.
And they just get scared.
So we have to accompany them on that point.
And all the people just don't find what they were looking for.
what they need in the solution.
But it's not really... We're trying to have a lot of feedback when people churn.
And what we've heard is that as we were on the early stage, maybe we needed to have more technical support on the solution.
So we started working on that during summer.
And now churn is essentially when people just...
can dedicate the time and the right amount of human resources on the marketplace project.
Yes, of course.
We are currently discussing with European VC right now.
So this is something we are working on.
Nothing is done yet.
But what we are trying to do first is to go fast.
Now we want to go further.
And for this, we need, of course, money.