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Chris at Blackthorn.io

๐Ÿ‘ค Speaker
270 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

We built it.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

And unlike Field of Dreams, they came, but they didn't come because no one wanted to pay for this thing.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

So if you have to have a go-to-market cadence where you're selling a 3K product, you can't scale your company.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

So we killed our donations app.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

We killed our billing app, our document link, our Connect app.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

And then we focused just on events and payments.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

And some of our revenue comes from our Stripe revenue share, which I'll talk about.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

So this is our org chart.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

The reason I'm giving you some of this information is because there's a lot of things that I hate doing in the business.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

I really don't like selling and marketing and accounting and CS.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

And I don't really like doing any of these things.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

So I really like doing product and engineering.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

So what I did is I changed our org around.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

And I have just two people that report to me, which is going to be a third once we find our CTO.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

So if you know someone, we're hiring.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

But it's just going to be our COO, our director of product, and our CTO.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

And the reason I wanted to do this is because I don't really like managing people.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

I really like working with the product.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

So I took two devs that had been there for a long time, and I said, we're going to make some new stuff.

SaaS Interviews with CEOs, Startups, Founders
Pivot City! How we pivoted 6 times on our way to $20m in revenue

So they formed a little R&D team with me, and we're bringing new stuff to market, which is what I really enjoy.