Chris Koerner

Okay. You passed the test because that's the one I wanted to go for. So this business is proven. Like people aren't doing it, but it's proven. I know it's proven because I've done it. I launched it when I owned a 3PL, a third-party logistics business as a side project. It worked. It was great. But we abandoned it because opportunity costs. We found something better.

Okay. You passed the test because that's the one I wanted to go for. So this business is proven. Like people aren't doing it, but it's proven. I know it's proven because I've done it. I launched it when I owned a 3PL, a third-party logistics business as a side project. It worked. It was great. But we abandoned it because opportunity costs. We found something better.

Okay. You passed the test because that's the one I wanted to go for. So this business is proven. Like people aren't doing it, but it's proven. I know it's proven because I've done it. I launched it when I owned a 3PL, a third-party logistics business as a side project. It worked. It was great. But we abandoned it because opportunity costs. We found something better.

So the long and short of it is if you have a Shopify store, there's a zillion Shopify apps, third-party tools that will help you increase your abandoned cart and abandoned checkout rate. Automated SMS, emails, you know, Shopify has their own native solution to this.

So the long and short of it is if you have a Shopify store, there's a zillion Shopify apps, third-party tools that will help you increase your abandoned cart and abandoned checkout rate. Automated SMS, emails, you know, Shopify has their own native solution to this.

So the long and short of it is if you have a Shopify store, there's a zillion Shopify apps, third-party tools that will help you increase your abandoned cart and abandoned checkout rate. Automated SMS, emails, you know, Shopify has their own native solution to this.

But the best converting fix for abandoned checkout or abandoned cart, there are two different things, is to get a person on the phone. Right. To get them on the phone. We could talk about using AI for this. There's tools that have, you know, AI voice cloning. We won't talk about all that.

But the best converting fix for abandoned checkout or abandoned cart, there are two different things, is to get a person on the phone. Right. To get them on the phone. We could talk about using AI for this. There's tools that have, you know, AI voice cloning. We won't talk about all that.

But the best converting fix for abandoned checkout or abandoned cart, there are two different things, is to get a person on the phone. Right. To get them on the phone. We could talk about using AI for this. There's tools that have, you know, AI voice cloning. We won't talk about all that.

We're talking about a literal call center, preferably like stay at home moms, like a demographic that matches the customer. that just says, hey, you had this makeup in your cart, but you didn't check out. Can I give you a 30% off discount? Did you have any questions? And a lot of times they're like, yeah, I just didn't understand. Is shipping three days or 10? It wasn't clear.

We're talking about a literal call center, preferably like stay at home moms, like a demographic that matches the customer. that just says, hey, you had this makeup in your cart, but you didn't check out. Can I give you a 30% off discount? Did you have any questions? And a lot of times they're like, yeah, I just didn't understand. Is shipping three days or 10? It wasn't clear.

We're talking about a literal call center, preferably like stay at home moms, like a demographic that matches the customer. that just says, hey, you had this makeup in your cart, but you didn't check out. Can I give you a 30% off discount? Did you have any questions? And a lot of times they're like, yeah, I just didn't understand. Is shipping three days or 10? It wasn't clear.

So A, you get this amazing feedback that's hard to quantify. B, you get your conversion rate if it goes from 2% to 2.5%. your sales increased by 25%. It's amazing. Um, and so we tested this with our own brand and it worked, but what wasn't great about it was that our AOV, our average order value was like 60 bucks and it was kind of a tight profit business.

So A, you get this amazing feedback that's hard to quantify. B, you get your conversion rate if it goes from 2% to 2.5%. your sales increased by 25%. It's amazing. Um, and so we tested this with our own brand and it worked, but what wasn't great about it was that our AOV, our average order value was like 60 bucks and it was kind of a tight profit business.

So A, you get this amazing feedback that's hard to quantify. B, you get your conversion rate if it goes from 2% to 2.5%. your sales increased by 25%. It's amazing. Um, and so we tested this with our own brand and it worked, but what wasn't great about it was that our AOV, our average order value was like 60 bucks and it was kind of a tight profit business.

And so it, it financially didn't make sense, but there's a lot of products out there that have an AOV of a hundred plus or that have 80% gross margins where your, your costs, your labor costs to, to make these calls are, It's like, you know, single digit dollars, call it three to six dollars. And it can really, really make a big difference on your conversion rate. And on getting feedback.

And so it, it financially didn't make sense, but there's a lot of products out there that have an AOV of a hundred plus or that have 80% gross margins where your, your costs, your labor costs to, to make these calls are, It's like, you know, single digit dollars, call it three to six dollars. And it can really, really make a big difference on your conversion rate. And on getting feedback.

And so it, it financially didn't make sense, but there's a lot of products out there that have an AOV of a hundred plus or that have 80% gross margins where your, your costs, your labor costs to, to make these calls are, It's like, you know, single digit dollars, call it three to six dollars. And it can really, really make a big difference on your conversion rate. And on getting feedback.

So the business here is to just be an agency. Use built with, extract all those Shopify plus stores and say, hey, I know you're not doing this because no one's doing this, but I know this works. Here's a no brainer offer. We won't charge you anything. We're just going to take 20% of everything that we convert. If we don't convert it, we won't charge anything.

So the business here is to just be an agency. Use built with, extract all those Shopify plus stores and say, hey, I know you're not doing this because no one's doing this, but I know this works. Here's a no brainer offer. We won't charge you anything. We're just going to take 20% of everything that we convert. If we don't convert it, we won't charge anything.