Chris Pedregal

That's exactly right. I think eval is not simple, but what you described is exactly what we do. We don't just use one model in one place. We use lots of models and lots of different ways inside of Granola, but we will switch to whatever the best model is on any given day.

That's exactly right. I think eval is not simple, but what you described is exactly what we do. We don't just use one model in one place. We use lots of models and lots of different ways inside of Granola, but we will switch to whatever the best model is on any given day.

So I don't have a crystal ball here, but here's the way I view this. There may be two axes here that matter. One is how common is this a use case for me? Is this something I do like once a month or twice a month? Or is this something I do 500 times a day? And two, how great do I need to be at this task? And I think everything that is low frequency where you don't need to be great at it,

So I don't have a crystal ball here, but here's the way I view this. There may be two axes here that matter. One is how common is this a use case for me? Is this something I do like once a month or twice a month? Or is this something I do 500 times a day? And two, how great do I need to be at this task? And I think everything that is low frequency where you don't need to be great at it,

will be eaten up by the general assistant. And I'd say most consumer use cases actually fall in that quadrant because it's basically impossible to build a habit to use a new tool on a low frequency use case. And if it's something where you just need it to be like pretty good, then a universal assistant like Claude is perfect.

will be eaten up by the general assistant. And I'd say most consumer use cases actually fall in that quadrant because it's basically impossible to build a habit to use a new tool on a low frequency use case. And if it's something where you just need it to be like pretty good, then a universal assistant like Claude is perfect.

And actually, the more you use that, the better that assistant will get for you. I think the other end of that quadrant is basically high frequency use case where your output needs to be really, really good. And that's basically the power tool quadrant. There'll always be that pro tooling for the people who really want to do a fantastic job at something. I think that's where Granola sits.

And actually, the more you use that, the better that assistant will get for you. I think the other end of that quadrant is basically high frequency use case where your output needs to be really, really good. And that's basically the power tool quadrant. There'll always be that pro tooling for the people who really want to do a fantastic job at something. I think that's where Granola sits.

And you might be like, oh, but why can't the general system do that as well if the model just gets smart enough? And my answer there is it's not a question of intelligence. It's actually how great is the UI optimized for this use case. And I think that if you have a product that is solely dedicated to being phenomenal at that use case, it will be a better experience than a general tool will be.

And you might be like, oh, but why can't the general system do that as well if the model just gets smart enough? And my answer there is it's not a question of intelligence. It's actually how great is the UI optimized for this use case. And I think that if you have a product that is solely dedicated to being phenomenal at that use case, it will be a better experience than a general tool will be.

So I think the limitations there, what separates that is really around the product design and optimization of the user experience, not of the underlying technology.

So I think the limitations there, what separates that is really around the product design and optimization of the user experience, not of the underlying technology.

My personal approach, you can boil down most great product thinking and design to a very simple question, which is when you use a product, when you look at it, really ask yourself, how does this make me feel? And just keep asking yourself that question and really, really, really listen to the answer.

My personal approach, you can boil down most great product thinking and design to a very simple question, which is when you use a product, when you look at it, really ask yourself, how does this make me feel? And just keep asking yourself that question and really, really, really listen to the answer.

And then once you've done that 100 times, put that same product or UI or button in front of another person, just ask them that question over and over. And I think when you do that, you realize within the first, I don't know, 500 milliseconds, when you look at a product, you feel like 10 things. And oftentimes those things tell you exactly, oh, it's too complicated. It's too cluttered.

And then once you've done that 100 times, put that same product or UI or button in front of another person, just ask them that question over and over. And I think when you do that, you realize within the first, I don't know, 500 milliseconds, when you look at a product, you feel like 10 things. And oftentimes those things tell you exactly, oh, it's too complicated. It's too cluttered.

I don't know what to do. It makes me feel insecure. There are so many emotions and they go by in like a flash of an instant. If there's an emotional recorder and you could play it back in slow motion, that would tell you all you need to do to make your product great. So there are lots of other things that matter, but I feel like that one question is an incredible guiding force.

I don't know what to do. It makes me feel insecure. There are so many emotions and they go by in like a flash of an instant. If there's an emotional recorder and you could play it back in slow motion, that would tell you all you need to do to make your product great. So there are lots of other things that matter, but I feel like that one question is an incredible guiding force.

The granola-specific one is all about giving the user control. Granola is a tool to make you better, which means you drive the tool. And every decision we make ties back to that. in one way or another. Even the most basic one, it is an editor. Most AI apps that generate notes, they don't generate the notes in an editor where you can edit them. They give you a PDF kind of thing or like an email.

The granola-specific one is all about giving the user control. Granola is a tool to make you better, which means you drive the tool. And every decision we make ties back to that. in one way or another. Even the most basic one, it is an editor. Most AI apps that generate notes, they don't generate the notes in an editor where you can edit them. They give you a PDF kind of thing or like an email.