Chris Voss

And I said, all right, so it's going to sound harsh. Your mother loves you. She doesn't know what she's talking about. If you want to do it, go find somebody who's doing it successfully. And ask them what it takes. Ask them what to do. Now, that doesn't mean your mother doesn't love you, but who do you listen to is one of the harder things until you think about would you trade places with them?

And I said, all right, so it's going to sound harsh. Your mother loves you. She doesn't know what she's talking about. If you want to do it, go find somebody who's doing it successfully. And ask them what it takes. Ask them what to do. Now, that doesn't mean your mother doesn't love you, but who do you listen to is one of the harder things until you think about would you trade places with them?

And I said, all right, so it's going to sound harsh. Your mother loves you. She doesn't know what she's talking about. If you want to do it, go find somebody who's doing it successfully. And ask them what it takes. Ask them what to do. Now, that doesn't mean your mother doesn't love you, but who do you listen to is one of the harder things until you think about would you trade places with them?

Have they been where you're going? Don't take directions from somebody who hasn't been where you're going. Amy, who told me about volunteering on Suicide Hotline, I would trade places with her. I ultimately became the head of the team. So she was where I wanted to be and as it turned out, she had volunteered on a suicide holiday and we ended up at the same one.

Have they been where you're going? Don't take directions from somebody who hasn't been where you're going. Amy, who told me about volunteering on Suicide Hotline, I would trade places with her. I ultimately became the head of the team. So she was where I wanted to be and as it turned out, she had volunteered on a suicide holiday and we ended up at the same one.

Have they been where you're going? Don't take directions from somebody who hasn't been where you're going. Amy, who told me about volunteering on Suicide Hotline, I would trade places with her. I ultimately became the head of the team. So she was where I wanted to be and as it turned out, she had volunteered on a suicide holiday and we ended up at the same one.

She was so impressed, she told me a couple years later that she told a thousand people to do that. Two, there were two of us. And also if you think about, think about your competitive edge. If you listen to the right person and you just do what they say, You're not going to realize what an edge that's going to give you. Nobody realizes that. You realize you're two in a thousand. That's an edge.

She was so impressed, she told me a couple years later that she told a thousand people to do that. Two, there were two of us. And also if you think about, think about your competitive edge. If you listen to the right person and you just do what they say, You're not going to realize what an edge that's going to give you. Nobody realizes that. You realize you're two in a thousand. That's an edge.

She was so impressed, she told me a couple years later that she told a thousand people to do that. Two, there were two of us. And also if you think about, think about your competitive edge. If you listen to the right person and you just do what they say, You're not going to realize what an edge that's going to give you. Nobody realizes that. You realize you're two in a thousand. That's an edge.

If you know who to listen to, everybody else is lazy. Nobody else works hard. They're looking for advice that conforms with what they're already doing or if they don't feel like doing it.

If you know who to listen to, everybody else is lazy. Nobody else works hard. They're looking for advice that conforms with what they're already doing or if they don't feel like doing it.

If you know who to listen to, everybody else is lazy. Nobody else works hard. They're looking for advice that conforms with what they're already doing or if they don't feel like doing it.

They're looking for validation, and they're kind of looking for, it's not my fault that I didn't succeed. So if I'm doing what I'm supposed to do and I'm not succeeding, then I'm a victim.

They're looking for validation, and they're kind of looking for, it's not my fault that I didn't succeed. So if I'm doing what I'm supposed to do and I'm not succeeding, then I'm a victim.

They're looking for validation, and they're kind of looking for, it's not my fault that I didn't succeed. So if I'm doing what I'm supposed to do and I'm not succeeding, then I'm a victim.

I think, well, I don't know that... The percentages have changed. Now I know that our attention to it is being very much more focused in a very different way. So human nature, most people say human nature hasn't changed in 10,000 years. So what does that mean? That means, I don't know that there's an epidemic of it, but our attention is brought to it more than at any other time.

I think, well, I don't know that... The percentages have changed. Now I know that our attention to it is being very much more focused in a very different way. So human nature, most people say human nature hasn't changed in 10,000 years. So what does that mean? That means, I don't know that there's an epidemic of it, but our attention is brought to it more than at any other time.

I think, well, I don't know that... The percentages have changed. Now I know that our attention to it is being very much more focused in a very different way. So human nature, most people say human nature hasn't changed in 10,000 years. So what does that mean? That means, I don't know that there's an epidemic of it, but our attention is brought to it more than at any other time.

Right. Yeah.

Right. Yeah.