Chris Voss

And then through the course of the transaction, because what I'm hearing is not only is this, of all the things that make this about the most difficult real estate market in about 40 years, one of the things is the percentage of contracts that have fallen out before they close.

And then through the course of the transaction, because what I'm hearing is not only is this, of all the things that make this about the most difficult real estate market in about 40 years, one of the things is the percentage of contracts that have fallen out before they close.

And then through the course of the transaction, because what I'm hearing is not only is this, of all the things that make this about the most difficult real estate market in about 40 years, one of the things is the percentage of contracts that have fallen out before they close.

And not just a lot, but I'm sure you probably figure it's like the worst you've ever seen.

And not just a lot, but I'm sure you probably figure it's like the worst you've ever seen.

And not just a lot, but I'm sure you probably figure it's like the worst you've ever seen.

Yeah, so you guys are navigating your clients honestly.

Yeah, so you guys are navigating your clients honestly.

Yeah, so you guys are navigating your clients honestly.

And I'm going to interrupt you for two seconds because the insight to that, that your emotional intelligence has gotten you to, you said makes sense to the client, not makes sense to you. Yeah. It doesn't need to make sense to me. So then that that's the whole premise of empathy, right? What makes sense to your counterpart, not what makes sense to you. Right.

And I'm going to interrupt you for two seconds because the insight to that, that your emotional intelligence has gotten you to, you said makes sense to the client, not makes sense to you. Yeah. It doesn't need to make sense to me. So then that that's the whole premise of empathy, right? What makes sense to your counterpart, not what makes sense to you. Right.

And I'm going to interrupt you for two seconds because the insight to that, that your emotional intelligence has gotten you to, you said makes sense to the client, not makes sense to you. Yeah. It doesn't need to make sense to me. So then that that's the whole premise of empathy, right? What makes sense to your counterpart, not what makes sense to you. Right.

And you've stumbled over that probably somewhere in your background. I promise you the seeds of it were planted from your parents and your upbringing. That awareness was planted in your head and has guided you through every now. You didn't stick to it at all times. You made your own mistakes. Yeah.

And you've stumbled over that probably somewhere in your background. I promise you the seeds of it were planted from your parents and your upbringing. That awareness was planted in your head and has guided you through every now. You didn't stick to it at all times. You made your own mistakes. Yeah.

And you've stumbled over that probably somewhere in your background. I promise you the seeds of it were planted from your parents and your upbringing. That awareness was planted in your head and has guided you through every now. You didn't stick to it at all times. You made your own mistakes. Yeah.

But at some point in time you came back to it and it was either the two lines of code somewhere in your brain. You just got to make sense of the other side.

But at some point in time you came back to it and it was either the two lines of code somewhere in your brain. You just got to make sense of the other side.

But at some point in time you came back to it and it was either the two lines of code somewhere in your brain. You just got to make sense of the other side.

Amen.

Amen.