Chris Voss

They're judging me a book by its cover or? People go into rich people's house. We had a person come over this week. It's a nice house. It's a big house. It's a beautiful house. Christmas arrangements. But he goes, guess how much this lady wanted to charge? I go, well, what did you want?

They're judging me a book by its cover or? People go into rich people's house. We had a person come over this week. It's a nice house. It's a big house. It's a beautiful house. Christmas arrangements. But he goes, guess how much this lady wanted to charge? I go, well, what did you want?

She's like, you know, the Christmas trees, a couple of guys standing at the front door, you know, the drummer, whatever, the stairway. And I go, I don't know, 10 grand. She goes, a hundred thousand dollars. And I'm like, they must have looked at us. The throw pillows were $250 each that I could have got for two bucks. I'm going, but they judged a book by its cover in the opposite way.

She's like, you know, the Christmas trees, a couple of guys standing at the front door, you know, the drummer, whatever, the stairway. And I go, I don't know, 10 grand. She goes, a hundred thousand dollars. And I'm like, they must have looked at us. The throw pillows were $250 each that I could have got for two bucks. I'm going, but they judged a book by its cover in the opposite way.

This is why wealthy people are guarded because they're like, they see my cars, they see this house. The wealthiest people are the smartest. They'll still spend money, but they're very good because they kept the money. But it goes both ways. Rich, poor, or in the middle.

This is why wealthy people are guarded because they're like, they see my cars, they see this house. The wealthiest people are the smartest. They'll still spend money, but they're very good because they kept the money. But it goes both ways. Rich, poor, or in the middle.

I think that's a talent. And it seems like that's taken years to develop. Cause you, the difference is, is I don't think you're doing it to negotiate or be persuasive or influential. I think you genuinely enjoy doing it.

I think that's a talent. And it seems like that's taken years to develop. Cause you, the difference is, is I don't think you're doing it to negotiate or be persuasive or influential. I think you genuinely enjoy doing it.

And you could tell you do your expressions and just, I don't know if it's a game for you, but it just seems like you genuinely, like it's so hard to teach that unless people actually enjoy doing it.

And you could tell you do your expressions and just, I don't know if it's a game for you, but it just seems like you genuinely, like it's so hard to teach that unless people actually enjoy doing it.

Yeah, 100%. You know, this is a really interesting topic of this idea of recruiting or hiring. I have this conversation all the time. They say, what's going to grow the company the fastest? I said the ability to find A players and culture A players and the idea of recruiting.

Yeah, 100%. You know, this is a really interesting topic of this idea of recruiting or hiring. I have this conversation all the time. They say, what's going to grow the company the fastest? I said the ability to find A players and culture A players and the idea of recruiting.

And I've dealt with A players that have great numbers, great conversion rates, great average tickets, but they're not all A's. And sometimes A players become very difficult, depending on how you define an A player. It's not just a top performer. It's someone that buys in, someone that bleeds the company. You know, they want to grow in the company. They want to be involved.

And I've dealt with A players that have great numbers, great conversion rates, great average tickets, but they're not all A's. And sometimes A players become very difficult, depending on how you define an A player. It's not just a top performer. It's someone that buys in, someone that bleeds the company. You know, they want to grow in the company. They want to be involved.

Like, I love millennials. I love Gen X. Like, people say there's no good workers anymore. How do you find them? This generation doesn't want to work. Well, not the way that you want them to work. It used to be, you know, my parents used to just go to work 60 hours a week if they had to. They didn't like it. They didn't enjoy it. They didn't understand why they were working.

Like, I love millennials. I love Gen X. Like, people say there's no good workers anymore. How do you find them? This generation doesn't want to work. Well, not the way that you want them to work. It used to be, you know, my parents used to just go to work 60 hours a week if they had to. They didn't like it. They didn't enjoy it. They didn't understand why they were working.

What do you think the best conversations? Let's just go into recruiting in general, because this is like the lifeblood of a company is who's on your team. Right. This is any sports team, any type of team.

What do you think the best conversations? Let's just go into recruiting in general, because this is like the lifeblood of a company is who's on your team. Right. This is any sports team, any type of team.

It says aspire to be number one right here. What's the point of playing if you don't plan on winning?

It says aspire to be number one right here. What's the point of playing if you don't plan on winning?