Chris Voss

Or by, I would argue, by their belief system.

Or by, I would argue, by their belief system.

Yeah, I feel like, so we're in 43 markets. And a lot of times what I hear is this market's not like that market. You don't understand Milwaukee. A lot of alleyways. A lot of the homes aren't connected to the garage. No one cares about their garage. The dispatcher doesn't like me. It's not possible here. The lower credit score is worse areas.

Yeah, I feel like, so we're in 43 markets. And a lot of times what I hear is this market's not like that market. You don't understand Milwaukee. A lot of alleyways. A lot of the homes aren't connected to the garage. No one cares about their garage. The dispatcher doesn't like me. It's not possible here. The lower credit score is worse areas.

So I'll take, you know, I've got several dozen really great A players, best of the best. And I'm like, listen, do me a favor. Can you go out there for a week? And the managers will call me. They're like, no preferential treatment. I'm like, you're the dispatcher this week. Give him or her whatever jobs you want. And every single time, this has never failed me.

So I'll take, you know, I've got several dozen really great A players, best of the best. And I'm like, listen, do me a favor. Can you go out there for a week? And the managers will call me. They're like, no preferential treatment. I'm like, you're the dispatcher this week. Give him or her whatever jobs you want. And every single time, this has never failed me.

They look at it as a personal challenge to go out there because I tell them, I'm like, take off the training wheels, rip their head off, they're betting against you. There's never been once that they didn't completely... I don't care where I send these people. They're going to murder it. They don't care what city, what state. And it changes the belief system quite a bit.

They look at it as a personal challenge to go out there because I tell them, I'm like, take off the training wheels, rip their head off, they're betting against you. There's never been once that they didn't completely... I don't care where I send these people. They're going to murder it. They don't care what city, what state. And it changes the belief system quite a bit.

And what I found is when I have somebody move there and they do it every day, every week, every month, every quarter, it's like it is possible. They just need to know it's possible. They think... We get inside of our own heads sometimes and we say, yeah... You know, they don't understand this and this, but that's a limiting belief system.

And what I found is when I have somebody move there and they do it every day, every week, every month, every quarter, it's like it is possible. They just need to know it's possible. They think... We get inside of our own heads sometimes and we say, yeah... You know, they don't understand this and this, but that's a limiting belief system.

Instead of saying, I can, and I will, and I'm going to do this, and I'm not going to give up, and I'm going to go for no. This idea is like, I would hate to be average and just not think I deserve more. And that's the biggest fear when you were just in my training center. I said, guys, I hope you realize you're worth more than you ever thought possible. I hope you don't have imposter syndrome.

Instead of saying, I can, and I will, and I'm going to do this, and I'm not going to give up, and I'm going to go for no. This idea is like, I would hate to be average and just not think I deserve more. And that's the biggest fear when you were just in my training center. I said, guys, I hope you realize you're worth more than you ever thought possible. I hope you don't have imposter syndrome.

I hope you'd love yourself enough because this is an amazing opportunity. It took one out of 100 interviews for you even to be here and you're already here. When you leave here, you're going to be on SEAL Team 6. You're an official badass if you treat it like it or you'll fade out. We groom winners here or they fade out.

I hope you'd love yourself enough because this is an amazing opportunity. It took one out of 100 interviews for you even to be here and you're already here. When you leave here, you're going to be on SEAL Team 6. You're an official badass if you treat it like it or you'll fade out. We groom winners here or they fade out.

So.

So.

It's a theory of the clawfish. And I tell these guys, I'm like, you got that friend, they're pulling you back in. Hey dude, what happened to my buddy that used to drink a case of beer with me? Yeah. What happened to the guy that used to go to the strip club? And I go, guys, by the way, you're friends and you didn't pick each other. So you turned 18.

It's a theory of the clawfish. And I tell these guys, I'm like, you got that friend, they're pulling you back in. Hey dude, what happened to my buddy that used to drink a case of beer with me? Yeah. What happened to the guy that used to go to the strip club? And I go, guys, by the way, you're friends and you didn't pick each other. So you turned 18.

You were born next to them, but at the house next door. You have a choice. And I'm not going to say never talk to your buddies again. But I'm going to say this. When I find myself hanging out with successful people, I jump from mountain to mountain to mountain. I'm at this mountain. I go back to base camp.

You were born next to them, but at the house next door. You have a choice. And I'm not going to say never talk to your buddies again. But I'm going to say this. When I find myself hanging out with successful people, I jump from mountain to mountain to mountain. I'm at this mountain. I go back to base camp.