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Christian Schmidt

๐Ÿ‘ค Speaker
130 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

And I would say within the last years, we grow, we round about 3,000 to 5,000 new customers each month.

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

Oh, well, if you mean the 200,000, that are not all the paying customers.

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

The paying customers number is lower.

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

Well, the question is, when do you call a customer a customer?

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

you know, and, uh, uh, we do not relate to pay to, uh, the customers who, someone who pays money, the customers, uh, where you do have a relationship to and a contract, uh, and you do a service, a contract for what, if they're not paying, they are using our solution.

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

So it's a user, it's a user.

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

And he has a user user solution contract with us because

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

We are delivering his emails to the world, and there are some rules, and we do have a contract.

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

It's different.

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

We have a similar opportunity in the U.S.

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

where you can send to 2,500 users.

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

Customers free emails four times a month.

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

You mean subscribers to your list, 2,500?

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

Yes.

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

And in Europe, the number is much lower.

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

It's 250 subscribers four times a month.

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

Well, we do not talk about this number.

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

Oh, why not?

SaaS Interviews with CEOs, Startups, Founders
1481 Don't lie to yourself. "Free Users" are not "Customers"

I'm not allowed to give that kind of numbers to the public.