Christian Sewing

And the interesting part is it actually applies to revenues, i.e.

customer satisfaction, interaction with clients.

It applies to efficiency and cost management.

And also it applies to something which is very important for banks, control and regulatory compliance.

And in each of these three areas, we have seen great use cases.

If you think about also our research department here,

They started actually applying AI.

If you think about the precision of research reports with the help of AI, got far better.

Of course, that has an impact in terms of the speed and turnaround of research reports.

Same actually in other areas when you think about operations.

the way we can apply AI.

Now, the real important thing is now that we have a structural approach to all these use cases and that we have a clear priority.

Where do we prioritize it first?

Because you can imagine that everybody in this bank wants to apply now AI.

We need to have a clear priority of investments, but I think it will be a game changer going forward and it will be one of the key levers how to increase profitability of banks.