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Christina Pang

๐Ÿ‘ค Speaker
61 total appearances

Appearances Over Time

Podcast Appearances

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

So effectively, there have been millions of consumers with eczema, sensitive skin.

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

They've been trained to think fragrance is bad and just to avoid fragrance entirely.

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

And even the experts that they trust, like dermatologists, have been trained to think that as well.

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

So when you're introducing a

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

new idea into an established category like that.

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

How do you rebuild that trust and help people feel comfortable giving fragrance a try again, especially if you have a very limited marketing budget?

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

So there's about 30 million Americans who have eczema and then more than 100 million people who self-identify as having sensitive skin.

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

So that's a pretty big number because you can assume that most of them, a significant portion of them, aren't able to use fragrance products.

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

Yeah, we have done several clinical tests.

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

Actually, you can imagine clinical tests are quite expensive.

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

So we've done some on sensitive skin first, and they have come out with just incredible results.

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

So we do share those with dermatologists that we

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

speak with.

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

We were also trying to work with some third parties to kind of like get different seals and everything.

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

But again, it's quite expensive because there's just so many tests involved.

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

And then I think one of the things we found is a lot of times these tests are also testing on healthy skin.

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

And so since we're trying to

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

prove something works for skin that's been really sensitized, it's also more expensive to recruit that population.

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

So we are working on it, but it's taking a little bit longer.

How I Built This with Guy Raz
Advice Line with Eric Ryan of Method returns

That's really great.