Christopher Otts

You're driving through just miles and miles of essentially desert.

There's like cactuses and just a clear sky, and it's very remote.

It's pretty small.

There's a few people inside.

There's a few people waiting on their cars to be serviced.

There's a few mechanics out back.

This particular store is now doing about 350 sales a month.

And right now we're seeing a number of different challenges to that model.

Companies that are trying to offer a different experience today.

I just see the car dealership model generally as a really well-built fortress.

And now there's an incursion on the outside of the fortress walls, you know, trying to get in.

Basically, like the forces of digital and e-commerce keep trying to breach these gates.

You may have a look at the products with the salesperson.

You may have a test drive.

You may sit down to agree on a price.

There may be a situation where the salesperson says, let me talk to my manager and then they come back.

You know, lots of people have been through this experience.

Yeah, like there are many, many people who really don't like this experience.

I waste so much of my time going in and car shopping and then the price being way higher.

Those laws were born in a time when the thought was dealers are small mom and pop businesses.