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Christopher Otts

πŸ‘€ Speaker
156 total appearances

Appearances Over Time

Podcast Appearances

The Journal.
The Shakeup Coming for Car Dealerships

One thing that makes it easier to understand, though, is that they have this seven-day window where you can just send it back if you don't want it.

The Journal.
The Shakeup Coming for Car Dealerships

Okay.

The Journal.
The Shakeup Coming for Car Dealerships

So the question you just asked has been asked by many industry observers and analysts.

The Journal.
The Shakeup Coming for Car Dealerships

I think it's been asked on the last three or four earnings calls.

The Journal.
The Shakeup Coming for Car Dealerships

And every time they say, we're just trying something out and we're not talking about it.

The Journal.
The Shakeup Coming for Car Dealerships

So they've been extremely coy and

The Journal.
The Shakeup Coming for Car Dealerships

mysterious about what their intentions are with new cars.

The Journal.
The Shakeup Coming for Car Dealerships

So far all they've communicated is that we are just testing these waters.

The Journal.
The Shakeup Coming for Car Dealerships

We're trying to see if we can take our model and apply it to new cars.

The Journal.
The Shakeup Coming for Car Dealerships

Stellantis dealers and dealers more generally are watching this extremely closely because of the potential disruption that it could cause for their businesses.

The Journal.
The Shakeup Coming for Car Dealerships

Many Stellantis dealers are anxious about this.

The Journal.
The Shakeup Coming for Car Dealerships

Some are blasΓ© about it.

The Journal.
The Shakeup Coming for Car Dealerships

I do want to be clear that not every dealer claims that this is some big existential threat to their business.

The Journal.
The Shakeup Coming for Car Dealerships

Some are like, bring it on.

The Journal.
The Shakeup Coming for Car Dealerships

And it was really hard doing this story.

The Journal.
The Shakeup Coming for Car Dealerships

I talked to maybe a dozen Stellantis dealers.

The Journal.
The Shakeup Coming for Car Dealerships

A lot of them didn't want

The Journal.
The Shakeup Coming for Car Dealerships

to even go on the record about this subject because it's very touchy.

The Journal.
The Shakeup Coming for Car Dealerships

Like they have concerns about Carvana sort of playing a different game on their turf, but they also very much don't want to look like they have sour grapes or are just, you know, upset about new competition.

The Journal.
The Shakeup Coming for Car Dealerships

So it's a really tricky balance.