Ciara O'Brien

You know, most people are not going to have any issues with this, especially if you're working from home.

I mean, I think that's what I think that's what I use here, actually.

it's up to and it's up to by the way so you know you're not going to get 500 megabits 512 megabits regardless of what broadband operator you go with they always say up to which is kind of their way of saying you might get this most of the time but occasionally this will dip

for whatever reason.

And yeah, I mean, for most people, that's going to be fine.

They're not going to be doing heavy work that requires an extremely fast line.

But if you have a lot of people in your house using devices at the same time, you might see a bit of a stutter.

We do occasionally.

But for the most part, this 500 megabit offering is going to be fine for every day, streaming videos, making work calls, doing video calls, that kind of thing.

working from home it will be fine you know you might not um obviously one gig is always going to be better but you know for the most part if you're paying 30 euro a month and you're happy with that great you know off you go it's it's a great deal and it is that thing of it's a 30-day rolling contract so if you're not happy with it you can move on you're not you're not tied in for a year

um but yeah that is the there is the the kind of the um the the fine print the other thing that people should be aware of with gomo if you're not a gomo customer this this might have passed you by but they do say it's a fully digital customer experience so that means if you have a problem you go through like a an online chat facility rather than ringing somebody and having your complaint or query dealt with over the phone everything kind of goes through this web chat system that does not suit everybody

See, a lot of the broadband things, though, they are plug and play now.

They will send you out the equipment in the post.

So I suppose what GOMO is doing here is not that groundbreaking.

You know, it is kind of, if you already have all the kind of infrastructure there, for most people, it is going to be plug and play.

And that's been my experience, regardless of whether it's, you know, GOMO, Fiber or another provider.

They will occasionally send out an engineer, but only if they need to add in anything, you know, like an extra connection or, you know, you haven't had people

a particular service in the house while when we moved into the my current house for example we had to get somebody out because it was an older broadband connection that was fine but for the most part most people will get their their broadband equipment in the post and then if they need an engineer an engineer will be sent out if not they can set it up themselves all well and good um

I think, though, if it comes to kind of a fully digital customer experience, you only really feel the loss of talking to a person when you really need to talk to a person.

You know what I mean?