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Clate Mask

๐Ÿ‘ค Speaker
407 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

You know, that's always critical.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

I think everybody, everybody that has a SaaS product knows that it's just really, really tricky to get, to get that product market fit right in the small business market.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

Yeah, so we focus on businesses that are two to 25 employees.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

The sweet spot for us really is two to 10 employees.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

That's where most of our customer base is.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

And on average, they're paying us between 250 and 300 bucks a month to get the benefits of sales and marketing automation in their business.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

Salesforce.com for small business.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

QuickBooks meets Salesforce.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

That's the market that we serve.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

But I think if you had to kind of go a click deeper, you'd say it's CRM, marketing automation, sales automation, e-commerce all in one suite.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

Yeah, it's actually becoming a more important part of our revenue.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

For a long time, we just made a few basis points, and it wasn't really much of a focus for us.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

Our customers were using order forms and shopping carts and our software to complete sales, but we really were not getting hardly anything out of that.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

Then we created our own payment solution.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

And about less than two years ago, and now that's becoming a growing part of our revenue.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

And it's a good high margin business.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

And it's super awesome for our customers, because it's not just another merchant account provider, it's an ability to do all kinds of awesome automation, when you

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

swipe a card if you use our mobile reader, or if you just process an order using our order forms or shopping cart using our payment solution.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

So the key is really not that it's just another payment solution.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

It's that it triggers all kinds of beautiful automation using our Infusionsoft payments.