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Clate Mask

๐Ÿ‘ค Speaker
407 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

Yeah.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

And they're playing the gym model.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

They're playing the model of,

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

you know, you sign up a lot of people, but not very many people, not very many of those folks use it.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

And you, you know, it's called a breakage model and you end up, you end up having a lot of churn and, and people, a lot of times in small business was, yeah, the market's so big, that's okay.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

But we just, we don't want to play that.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

That's not our interest.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

So,

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

What that means is you've got to filter out the businesses.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

We have thousands and thousands of businesses every month that we say no to in our lead qualification process because they're not yet ready for Infusionsoft.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

And you might say, well, whoa, two to 25 or two to 10 is your sweet spot.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

How many can there be that aren't ready?

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

Well, about 90% of the small business market is solopreneurs.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

That is the challenge when you serve small businesses and you've got to tweak and adjust things so you get the LTV CAC ratio right.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

What are you at?

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

We range anywhere between three and a half and four and a half.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

That's kind of where we typically go.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

Um, yeah, well, yeah, the, the, yes, that's a ratio you just gave me.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

Yep.

SaaS Interviews with CEOs, Startups, Founders
637: Reason Infusionsoft Didn't IPO, Passes $100M ARR, $125M Raised, Helping 45,000 SMB's With Marketing and Sales Automation with CEO Clate Mask

Got it.