Cody McLean

And with that, I was able to replicate that success and have thousands of customers that I was able to build over a period of a few years.

And with that, it required that I had to build up a support team.

And so the India that was managing my support team, I ended up co-founding another company with him called Support Monk.

And so I helped him find other hosting come in and actually...

build out the team in India and we were able to build that together.

And so I sold both my stake in Pacific Coast and Support Monk at around the same time.

Here's a small team, the relatively small team that I had when I was maybe 22, 23, especially small compared to the team that Support Ninja is today.

So we have Looking Forward.

So early on, I had a lot of imposter syndrome, especially when I sold my hosting company.

I actually wanted to get back into hosting because I'm not a developer.

I didn't know anything else.

Hosting was the only thing I knew, but I wrote an article at the time that really did a detailed analysis into the hosting industry and it was becoming commoditized.

So in that, I tried to create another company called HostGalaxy that was going to compete against DigitalOcean.

But just doing the metrics, it just didn't make any sense.

And I really kind of sat with myself.

I'm like, what do I do next?

I honestly didn't really know.

And so I put the host company aside.

And then I thought for a while trying to figure out what is the thing I'm going to do next.

And I discovered that, well, I wanted to work with startups first.