Colin Earle

The average deal size is about $45,000.

A year?

No, for the initial implementation plus the first year of service.

We occasionally will go on-prem to set up, but the vast majority we just do over the web.

It depends, but typically in the order of $20,000 for the setup, maybe $25,000 for the setup, and then $10,000 to $15,000 per year.

It is certainly accurate.

Annual retention, it depends upon whether you look at the customer count or the seat count.

In terms of customers, it's about 94%.

Logo retention.

In terms of revenue retention, it's over 100%.

The existing customers purchase more than enough seats to make up the drop-off from the customers that we lose.

Yes.

They're coming to our website.

They're coming to our website saying, we have a need.

Can you provide a solution?

Through

Well, for example, if you type contract management software on the first page of Google, it'll bring up the PC Magazine review of contract management systems.

And as the editor's choice, number one in that review, a lot of people come to us through that.

Others come through review sites like Capterra, G2 Craft, Trust Radius.

And I'm pleased to say that we are the most highly praised in those reviews.