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Collin Stewart

๐Ÿ‘ค Speaker
469 total appearances

Appearances Over Time

Podcast Appearances

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

Like it's such a crazy workflow.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

Outreach didn't exist.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

Sales loft didn't exist.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

Think about all the stuff those things do for you.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

They get updated in Salesforce and people were like manually copying and pasting and logging emails.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

Salesforce still does that.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

And so once we had this focus of, hey, it's sales development reps, right?

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

This is, they have the personal productivity problem the most.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

let's start talking to people about solving this and let's find a way of solving this manually so i don't have to ask the engineering team like preston francesco are my two like co-founders hey can you go build some shit that people might buy because we did 18 months of like chasing features of like building shit for customers that might buy from us and i was embarrassed because like they bought zero of them and i asked those guys to do a crap ton of work and

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

what it led to was nothing.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

And so I was like, all right, here's the deal.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

We're gonna try this pivot.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

I'm gonna see if I can find five people to give me 500 bucks a month and I'll do it Wizard of Oz style, like fully manual, paying no attention to the man behind the curtain.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

And I'm like, if I can find five, that's a strong enough signal that it's worth us building a tool around this.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

And I went and I sat down and I interviewed five people and two of those five people bullied me into letting their friend join the beta.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

And I was like, huh, we got $1,800 in revenue.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

I think we were up to like $1,800 a month in revenue from the CRM product from our first customer.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

And now we got triple that in a month for one month.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

And it was all manual.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

I was like, that sounds interesting.