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Corey Knowles

šŸ‘¤ Person
5131 total appearances
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Podcast Appearances

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Once you've done that, I know you guys are putting into place some agentic workflows and such.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

What kinds of applications could a company do once they have that data stored together and accessible?

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

And a lot of them skip it.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

A lot of them are not very diligent.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Where you still get your notes and gain the information from it still.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Something I'm curious about as well, with permissions, for example, knowing that sometimes like your leadership may have a meeting that they would rather the rest of the people not be privy to, is there a way, some kind of a hierarchy in place that

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

You cut back on the silos, and at the same time, you probably increase alignment across a company to ensure that everyone is zeroed in on the same goals and tasks ahead of them.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Yes.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Excellent.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

You know, with your background in engineering at Stanford and having built the blue dot at Google Maps, I feel like you have a good understanding of like large scale systems.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

What are the current technical bottlenecks in voice AI that maybe people don't realize exist yet?

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Or do you see anything big coming around the corner?

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

That's fair.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

That's a good call.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

One thing that seems like it would be particularly challenging to me with voice in a meeting setting is that you might have someone from the Northeast, you might have someone from the South, someone in the Pacific Northwest, maybe a couple people who English is their second language.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

You're dealing with a lot of dialects sometimes in one call.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

And that seems like a thing that could be really difficult for an AI to keep moving.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Or tone, right?

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

Oh, wow.

The Neuron: AI Explained
Your AI Meeting Agents Aren’t Enough: Otter.ai's Sam Liang on Enterprise Knowledge

I can even see a future where it could proactively recognize spots where, say, marketing could help the sales team on a thing and maybe proactively make a connection between different departments that don't normally visit together or work.