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Dan Mockroft

๐Ÿ‘ค Speaker
181 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

We didn't have signups at that stage.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

I can share how many...

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

Chrome extension installs we had, and that was about five, 600 installs.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

And I think about like seven to 100,000 bugs reported on that day.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

And like, it was like a massive peak.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

Then it of course went down and it took us probably like a year to get like consistently to that level of usage.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

Correct.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

We have about 1,600 bugs a week.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

So that would be like, what, 6,000 a month, roughly.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

And we're growing like in the last quarter, we were growing 20% month over month.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

Sort of.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

So we have a generous free tier, but then once you run out of free tiers, like on a free tier, you can store up to 30 bugs.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

You can access up to 30 bugs and then you need to upgrade.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

But then once you upgrade, we don't have specific tiering.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

So we just have one plan for simplicity.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

And the correlation is pretty direct, although there's a time lag because it takes you a while to go through your freemium plan and then upgrade.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

Um, like it really depends on average.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

It's a two to three months, uh, that we see a company, but that was before our pricing change.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

That was like 50 bucks per person we were given.

SaaS Interviews with CEOs, Startups, Founders
Bug reporting tool Breaks $4800/mo, 600 Customers After Raising $1.5m at $6m Valuation

And now we're giving like 30 bucks per company, um, partly to reduce that amount.