Daniel Coyle

The first, their old stern boss, his name was Luis Urzúa, he had a white helmet on.

They're circled up.

They don't know what to do.

They're realizing they're really in it now.

And he walks to the center of the circle.

He takes off his white helmet.

He says, there are no bosses and no employees anymore, period.

And then somebody else notices, they count heads, there's 33 of them, and someone else, they happen to be Christian, Catholic, and they said, well, 33, that's the same age that Jesus was when he died, so that's meaningful too.

And they started creating these, and it is, you know, these are symbolic gestures, these are kind of almost little stories they're telling themselves, right?

But they're all pausing, they're circled up, they're sensing something bigger than themselves, and

From that moment, they start to sort of self-organize.

They develop some little rituals around mealtime.

They delve some rituals around being guardian angels for each other where they'd watch each other when they slept and help them if they needed help.

They started kind of a confession thing where they would confess to any sort of transgressions they had had.

They built like an entire, they played games.

They had like games with, they would take the reflectors and break them off and turn them into playing chips.

And so it was not a leader telling people what to do.

It was this bottom-up sense of we're going to have this moment of responsive stillness.

We're going to switch from kind of this narrow focus to something bigger, connect to something bigger.

And we're going to develop these rituals that we're going to do together.