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Daniel Wickberg

๐Ÿ‘ค Speaker
139 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

We have a couple of product owners and designers and so on, but the product team is around 30 people.

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

Yeah, so I mean, our target is to go to somewhere around 140 or 150.

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

I think we are today at around 115, 120, somewhere around that.

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

So, I mean, we're growing...

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

I mean, it used to be like 50-50 of the new ARR, net new ARR came from new customers and expansion.

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

Now, because of all the kind of the smaller customers we inherited a while back, now it's around 60-70% comes from expansions.

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

And we've also been working hard the last few years to try and bring churn down, which is also, yeah, it's easier to grow when the churn is coming down.

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

Yeah, we're listed.

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

So that's one of the KPIs we don't report.

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

Okay.

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

Yes.

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

I mean, when we did the IPO, the churn was around 11 or 12.

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

And it's been decreasing like every quarter since then.

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

And I mean, Target, we believe we can go as low as maybe 4 or 5% gross churn.

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

Yeah, so we do a lot of... I mean, we have two teams.

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

We have the expansion team and the new sales team, so dedicated for bringing in new customers.

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

And we launched a UK expansion like 12, 14 months ago.

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

So now we're adding like...

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

maybe 20, 25 customers every month in Sweden and in the UK.

SaaS Interviews with CEOs, Startups, Founders
He just hit $12m in ARR. Took 7 years to hit $1m. Don't get discouraged!

And we really try to, I mean, we've had this kind of very deliberate land and expand strategy the last three or four years.