Danny Miranda

When we had thought through every contingency and every scenario and we were completely staffed up and we had done a beta test and we had done a five times bigger beta test. And we had ran processing through. We made sure payouts were on time. We made sure we had inventory tracking that was automated.

We made sure that we had the right ratio between customers, you know, service people and the number of tickets that were going to get bought. We knew we had supply chain lined up so that we could ramp up at a 10x or 20x month over month type of scaling because we're going to thousands of locations. Right. Like that doesn't happen in a week. And so like great, great triumph takes great sacrifice.

We made sure that we had the right ratio between customers, you know, service people and the number of tickets that were going to get bought. We knew we had supply chain lined up so that we could ramp up at a 10x or 20x month over month type of scaling because we're going to thousands of locations. Right. Like that doesn't happen in a week. And so like great, great triumph takes great sacrifice.

We made sure that we had the right ratio between customers, you know, service people and the number of tickets that were going to get bought. We knew we had supply chain lined up so that we could ramp up at a 10x or 20x month over month type of scaling because we're going to thousands of locations. Right. Like that doesn't happen in a week. And so like great, great triumph takes great sacrifice.

Just is what it like. There's a quote in B.F. Skinner, who's a behavioral psychologist, and he starts one of his books. He says. Many variables exist and therefore many variables must be studied. It's just about the context of human behavior. And so a lot of people want to make these idioms or these truisms that are like one plus one equals two. It's like the human behavior has a lot of variables.

Just is what it like. There's a quote in B.F. Skinner, who's a behavioral psychologist, and he starts one of his books. He says. Many variables exist and therefore many variables must be studied. It's just about the context of human behavior. And so a lot of people want to make these idioms or these truisms that are like one plus one equals two. It's like the human behavior has a lot of variables.

Just is what it like. There's a quote in B.F. Skinner, who's a behavioral psychologist, and he starts one of his books. He says. Many variables exist and therefore many variables must be studied. It's just about the context of human behavior. And so a lot of people want to make these idioms or these truisms that are like one plus one equals two. It's like the human behavior has a lot of variables.

And so everyone wants to have the shortcut. And he just was like, many variables must be studied. It's just like you can't shortcut the work. The work has to be done.

And so everyone wants to have the shortcut. And he just was like, many variables must be studied. It's just like you can't shortcut the work. The work has to be done.

And so everyone wants to have the shortcut. And he just was like, many variables must be studied. It's just like you can't shortcut the work. The work has to be done.

And so I think kind of like that level of acceptance to go full circle with what we were talking about earlier is like we have this expectation that we want this amazing big outcome and we aren't willing to put in the level of work required to make that outcome.

And so I think kind of like that level of acceptance to go full circle with what we were talking about earlier is like we have this expectation that we want this amazing big outcome and we aren't willing to put in the level of work required to make that outcome.

And so I think kind of like that level of acceptance to go full circle with what we were talking about earlier is like we have this expectation that we want this amazing big outcome and we aren't willing to put in the level of work required to make that outcome.

And so interesting like corollary on this is like if you want to double like if you want to double output outcome, you might have to work five times harder. And if you want like a triple output, you might have to work 10 times harder. And you're like, wait, there's an inefficiency there. And it's like, the answer is yes. But there's also an asymptote on the other side.

And so interesting like corollary on this is like if you want to double like if you want to double output outcome, you might have to work five times harder. And if you want like a triple output, you might have to work 10 times harder. And you're like, wait, there's an inefficiency there. And it's like, the answer is yes. But there's also an asymptote on the other side.

And so interesting like corollary on this is like if you want to double like if you want to double output outcome, you might have to work five times harder. And if you want like a triple output, you might have to work 10 times harder. And you're like, wait, there's an inefficiency there. And it's like, the answer is yes. But there's also an asymptote on the other side.

So let me give you an example. So if I said Olympic sprinting, right? These guys trained for four years to shave a tenth of a second off their runtime. And let's say one guy works twice as hard as everybody else. And he just gets one tenth of a second faster than the second place guy, right? So he wins the gold, the other guy wins the silver.

So let me give you an example. So if I said Olympic sprinting, right? These guys trained for four years to shave a tenth of a second off their runtime. And let's say one guy works twice as hard as everybody else. And he just gets one tenth of a second faster than the second place guy, right? So he wins the gold, the other guy wins the silver.

So let me give you an example. So if I said Olympic sprinting, right? These guys trained for four years to shave a tenth of a second off their runtime. And let's say one guy works twice as hard as everybody else. And he just gets one tenth of a second faster than the second place guy, right? So he wins the gold, the other guy wins the silver.

What is the material difference between first and second? Everything. Everything. And so even though the results, there's a diminishing return of the results that you get from the input that you put in in terms of work, there's an outsized return on each diminishing increment of improvement.