Dave Chilton

So you're running into these people and you're doing these appraisals.

But as you're dealing with the actual families and you're getting involved prior...

to death and you're consulting with them, you're walking them through a system.

A lot of times there's huge sentimental value associated with certain items.

And a lot of those same items are coveted by more than one family member.

How do you instruct them to work through all of this, to assign values when you've got, again, memories playing a role, emotions playing a role?

How do you walk through that minefield?

And do they actually follow that and ship it back and forth?

No, it's crazy.

I like the VHS approach.

I think that makes a lot of sense.

I mean, I have a VHS.

Very few people can still say they watch VHS.

But no, and it's not worth anything along the same line.

But I mean, that's a great system to organize things.

But at the end of the day, it doesn't avoid some of the conflict.

So let's say we have a very sentimental item.

It's an ashtray collection that my grandmother had.

And you've got multiple grandkids who all associate it with her and want it.

They think it's pretty.