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Dave DuPont

๐Ÿ‘ค Speaker
266 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

In many cases, clubs or leagues already have teams using us, so they can add that service.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

But we also offer registration, club and league level scheduling, websites, and other services.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

And as time goes, we expand those as well.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

Well, I mentioned that the payback is about a year's time.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

So we're paying on the order of 80 bucks.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

I mean, we're always trying to manage to lower numbers to expand the number of customers we're acquiring, but it's a solid number for us.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

Because you mentioned a lot of companies get into trouble.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

These stats that I'm referring to, I mean, we've been at this now for eight years.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

So they're historical and very predictable moving forward.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

However, the economics actually work even better on the club and league side.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

Because we have such strong grassroots support, we're not calling anybody cold.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

I didn't have a chance to mention the acquisition model there.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

It's referrals.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

It's also paid marketing and outbound marketing.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

So we actually reach out to, in many cases, organizations that have TeamSnap teams and proactively touch them with an inside sales force.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

That model works super well.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

The LTV to CAC is twice as good.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

The payback period is same over a magnitude about a year.

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

The churn is lower because a coach tends to

SaaS Interviews with CEOs, Startups, Founders
866 SaaS: Sports Teams Use This $40m+ Company To Manage Communication

especially if it's youth sports, tends to move on and do other things after three or four years, and his kid no longer plays on a particular team, but an organization sticks with you longer.