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David Dunne

๐Ÿ‘ค Speaker
219 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

Yeah.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

Um, you know, I, I think what I would say to you is, um,

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

We look at the first things we're trying to deliver for our customers is what's the value to them as opposed to the customer lifetime value to us.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

I think a lot of entrepreneurs focus on what they're getting, but we first focus on what we're delivering to our customers.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

That's true of all of our upcoming products you mentioned, our AI product.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

For example, if I was to say to you that our product pays for itself in the first month,

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

We derive those kinds of analyses with our customers where we actually work with their analysts to say, okay, what level of efficiency can we help you achieve in your first month, your second month, your third month?

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

And so, for example, how much of your time can we give you back so you can spend that time on other tasks?

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

Or how much of your time can be spent deriving insights which lead to optimization, which leads to better performing media?

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

And what's the value of that to you and to your customer?

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

Um, so those are, that's where we begin, um, in terms of the customer lifetime value for ourselves, you know, when we deliver those kinds of metrics to our customers, that makes us very sticky.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

So, so we think about ourselves.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

You know, customers have been with us for five years, for example, and are not going anywhere.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

We have a long way to go before we reach the point of diminishing returns on new business development.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

Current clients, yeah.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

I mean, some of our clients have thousands of customers, and we're maybe working with dozens of those customers.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

So there's plenty of room to grow.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

with our existing clients.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

But one of the things that has changed is the way, as I mentioned earlier, we're evolving how we go to market.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

Our product is evolving very significantly.