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David Dunne

πŸ‘€ Speaker
219 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

Well, our model is shifting.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

So whereas we've been really a channel-based business, so all of our customers historically were large global agenciesβ€”

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

and they continue to be our big customers.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

We're increasingly working with brands and publishers and other folks outside of the agency ecosystem.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

And we have a bunch of new channel and partner types, for example,

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

data science businesses and consulting companies, to name a couple of examples.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

And so the way we go to market has changed quite a bit.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

And the model and cost for acquiring a customer in any one of those verticals is a little bit different.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

And so, for example, if I want to acquire a new global agency client, that could take a year and it could cost a couple hundred thousand dollars to go through that process.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

By contrast, I might acquire a new customer

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

from networking and that might cost me a couple of hundred bucks or I might be advertising and therefore it might be, you know, 50 bucks for a lead or it might be, you know, two thousand dollars.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

You know, again, I'm not totally comfortable to just, like, blurt out the numbers that we live by.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

But generally speaking, you know, when we're looking at our business, we're trying to compare ourselves to some of the classic businesses out there.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

We live in an era where there's no RFPs for the work that we do.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

So we're still very much charting a course.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

So the kind of analysis that you're describing would make sense if I had a very high volume of customers or I had global footprint or I was able to say to myself, hey, I've got 100 customers in these five major geographic areas.

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

And what's my cost of acquisition in each of those areas?

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

And how does that compare and contrast?

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

And what's my media mix?

SaaS Interviews with CEOs, Startups, Founders
729: Will Edelman Digital Creator Lead New AI Marketing World?

But we're not at