David Kyle Johnson
👤 SpeakerAppearances Over Time
Podcast Appearances
That's the book I'm talking about, Jay.
Don't make me think.
Absolutely.
We probably read the same book, probably gave it to each other.
But that's one of the rules of a good user interface.
Don't make me think.
Get out of my way.
Do what I need to do.
Don't make me think.
and cater to the 99%, not the 1%.
Like the 99% use case, you should make that as easy as possible.
There was something, when we were programming our EMR, the old one, not the one that's currently used by my department, those were all principles, including there was a specific analysis called click minimization.
How many clicks does it take to get from A to B?
And how can we minimize the number of clicks it takes you to complete a task?
That is pure user interface.
How difficult is it to accomplish your task?
And then in the next EMR, it went backwards.
It was really hard to accomplish basic things you do 30, 40 times a day.
Completely unnecessarily.
It was a good printer.