David Pierce

I wouldn't swear to this, but I think it's true that Expensify was the first company to really do a good job of letting you take a picture of a receipt and turn it into an expense and upload it.

I wouldn't swear to this, but I think it's true that Expensify was the first company to really do a good job of letting you take a picture of a receipt and turn it into an expense and upload it.

I wouldn't swear to this, but I think it's true that Expensify was the first company to really do a good job of letting you take a picture of a receipt and turn it into an expense and upload it.

unbelievable like the greatest thing that ever happened to the product of tracking expenses was being able to take a picture of a receipt and have it like OCR out all the relevant stuff and turn it into expense I think it was Expensify who did it I don't know who it was for sure whoever it was congratulations you you win and they did and that like Expensify became hugely successful based on having like a good mobile app right that's a thing when you can add something meaningful to that that goes a really long way for those kind of

unbelievable like the greatest thing that ever happened to the product of tracking expenses was being able to take a picture of a receipt and have it like OCR out all the relevant stuff and turn it into expense I think it was Expensify who did it I don't know who it was for sure whoever it was congratulations you you win and they did and that like Expensify became hugely successful based on having like a good mobile app right that's a thing when you can add something meaningful to that that goes a really long way for those kind of

unbelievable like the greatest thing that ever happened to the product of tracking expenses was being able to take a picture of a receipt and have it like OCR out all the relevant stuff and turn it into expense I think it was Expensify who did it I don't know who it was for sure whoever it was congratulations you you win and they did and that like Expensify became hugely successful based on having like a good mobile app right that's a thing when you can add something meaningful to that that goes a really long way for those kind of

middle tier products you encounter but don't really care about all that much. There's just not that much surface area to do that. But then the stuff that people use every day, the switching cost is so much higher because it's so much more entrenched. Trying to get someone to stop using an app that they hate but have used for 10 years is so, so hard.

middle tier products you encounter but don't really care about all that much. There's just not that much surface area to do that. But then the stuff that people use every day, the switching cost is so much higher because it's so much more entrenched. Trying to get someone to stop using an app that they hate but have used for 10 years is so, so hard.

middle tier products you encounter but don't really care about all that much. There's just not that much surface area to do that. But then the stuff that people use every day, the switching cost is so much higher because it's so much more entrenched. Trying to get someone to stop using an app that they hate but have used for 10 years is so, so hard.

even if they hate it, they will tell you every single day that they hate it. And you'll say, here's another one. It's better. And they'll say, Oh God, because people don't care. Most people have jobs to do, right? Like most people do not use software for a living. They, they use software as little as possible so that they can go do the thing that they do for a living.

even if they hate it, they will tell you every single day that they hate it. And you'll say, here's another one. It's better. And they'll say, Oh God, because people don't care. Most people have jobs to do, right? Like most people do not use software for a living. They, they use software as little as possible so that they can go do the thing that they do for a living.

even if they hate it, they will tell you every single day that they hate it. And you'll say, here's another one. It's better. And they'll say, Oh God, because people don't care. Most people have jobs to do, right? Like most people do not use software for a living. They, they use software as little as possible so that they can go do the thing that they do for a living.

And I feel like that is the exact right balance for those people. And software gets that wrong where instead they're like, here's more stuff for you to do. Come switch to our software. And people are like,

And I feel like that is the exact right balance for those people. And software gets that wrong where instead they're like, here's more stuff for you to do. Come switch to our software. And people are like,

And I feel like that is the exact right balance for those people. And software gets that wrong where instead they're like, here's more stuff for you to do. Come switch to our software. And people are like,

I mean, to some extent, they have run away with this, right? I'm convinced that Excel is the single sickiest piece of software on earth. You see it and hear it all the time that... Like the companies I was mentioning that pay for Microsoft Office, but also pay for Zoom or Workspace or whatever. That's all Excel, man. That is all Excel. Like you can build good presentation software.

I mean, to some extent, they have run away with this, right? I'm convinced that Excel is the single sickiest piece of software on earth. You see it and hear it all the time that... Like the companies I was mentioning that pay for Microsoft Office, but also pay for Zoom or Workspace or whatever. That's all Excel, man. That is all Excel. Like you can build good presentation software.

I mean, to some extent, they have run away with this, right? I'm convinced that Excel is the single sickiest piece of software on earth. You see it and hear it all the time that... Like the companies I was mentioning that pay for Microsoft Office, but also pay for Zoom or Workspace or whatever. That's all Excel, man. That is all Excel. Like you can build good presentation software.

You can build good document editing. No one can beat Excel. It is just not possible. And who pays for this stuff is the people who use Excel all day. Yeah. Excel is so sticky. And the problem is, yes, it's very hard to do all of these things really well. It's also just a matter of focus and resources.

You can build good document editing. No one can beat Excel. It is just not possible. And who pays for this stuff is the people who use Excel all day. Yeah. Excel is so sticky. And the problem is, yes, it's very hard to do all of these things really well. It's also just a matter of focus and resources.