David Pierce

And I have no idea if this is true, but it is a story I heard that I spiritually completely believe, which is that they ran an experiment at Gawker where if they changed the size of the default text box in Kinja, it would change how long people wrote. If you give people a lot of space, make the text box big, They're gonna write a lot in it. You fill the thing.

And I have no idea if this is true, but it is a story I heard that I spiritually completely believe, which is that they ran an experiment at Gawker where if they changed the size of the default text box in Kinja, it would change how long people wrote. If you give people a lot of space, make the text box big, They're gonna write a lot in it. You fill the thing.

If you make it one line, people are gonna write one line and hit enter, right? Slack made it one line. It looks like a thing where you would send text messages. It doesn't look like an email inbox. You don't have subjects. You don't have two lines. You don't have a thing for a signature. Like, can you imagine if you had a signature at the bottom of every Slack message? You'd look like a lunatic.

If you make it one line, people are gonna write one line and hit enter, right? Slack made it one line. It looks like a thing where you would send text messages. It doesn't look like an email inbox. You don't have subjects. You don't have two lines. You don't have a thing for a signature. Like, can you imagine if you had a signature at the bottom of every Slack message? You'd look like a lunatic.

If you make it one line, people are gonna write one line and hit enter, right? Slack made it one line. It looks like a thing where you would send text messages. It doesn't look like an email inbox. You don't have subjects. You don't have two lines. You don't have a thing for a signature. Like, can you imagine if you had a signature at the bottom of every Slack message? You'd look like a lunatic.

And so all of these like product incentives taught you to do it really fast. The main thing there was a single line of text and everybody else uses a single line of text in messaging apps. And so we all just treated this thing like messaging apps.

And so all of these like product incentives taught you to do it really fast. The main thing there was a single line of text and everybody else uses a single line of text in messaging apps. And so we all just treated this thing like messaging apps.

And so all of these like product incentives taught you to do it really fast. The main thing there was a single line of text and everybody else uses a single line of text in messaging apps. And so we all just treated this thing like messaging apps.

And it was a bunch of millennials who came into the workforce and are used to the type of thought, press enter, type another thought, press enter, type another thought, press enter. If you get the text that is two paragraphs from somebody, either somebody died or you're being broken up with.

And it was a bunch of millennials who came into the workforce and are used to the type of thought, press enter, type another thought, press enter, type another thought, press enter. If you get the text that is two paragraphs from somebody, either somebody died or you're being broken up with.

And it was a bunch of millennials who came into the workforce and are used to the type of thought, press enter, type another thought, press enter, type another thought, press enter. If you get the text that is two paragraphs from somebody, either somebody died or you're being broken up with.

And instead, we just trained everyone to talk in work like they talk to their friends in text. And culturally, I think that is really interesting and complicated, but it immediately broke that paradigm that you're talking about, which is Slack even has always said that Slack uses Slack in a much more considered way. People write much longer things.

And instead, we just trained everyone to talk in work like they talk to their friends in text. And culturally, I think that is really interesting and complicated, but it immediately broke that paradigm that you're talking about, which is Slack even has always said that Slack uses Slack in a much more considered way. People write much longer things.

And instead, we just trained everyone to talk in work like they talk to their friends in text. And culturally, I think that is really interesting and complicated, but it immediately broke that paradigm that you're talking about, which is Slack even has always said that Slack uses Slack in a much more considered way. People write much longer things.

It's designed less for like minute to minute updates of what you're doing all day and more for like a, here's what I accomplished during the day. Again, so that someone can go find it later. You're not expected at Slack to be in lots of rooms. There is a norm that if you need somebody, you mention them. And Slack set up all these rules, but didn't bake any of it into the product.

It's designed less for like minute to minute updates of what you're doing all day and more for like a, here's what I accomplished during the day. Again, so that someone can go find it later. You're not expected at Slack to be in lots of rooms. There is a norm that if you need somebody, you mention them. And Slack set up all these rules, but didn't bake any of it into the product.

It's designed less for like minute to minute updates of what you're doing all day and more for like a, here's what I accomplished during the day. Again, so that someone can go find it later. You're not expected at Slack to be in lots of rooms. There is a norm that if you need somebody, you mention them. And Slack set up all these rules, but didn't bake any of it into the product.

They built a product that looks like text messaging. And so people used it like text messaging. And Slack has now spent the last decade being like, no, no, no, no, no, no. It's all about rules. You have to set up norms. You have to teach each other how to use the app. And it's like, no, stop building me a text messaging app.

They built a product that looks like text messaging. And so people used it like text messaging. And Slack has now spent the last decade being like, no, no, no, no, no, no. It's all about rules. You have to set up norms. You have to teach each other how to use the app. And it's like, no, stop building me a text messaging app.

They built a product that looks like text messaging. And so people used it like text messaging. And Slack has now spent the last decade being like, no, no, no, no, no, no. It's all about rules. You have to set up norms. You have to teach each other how to use the app. And it's like, no, stop building me a text messaging app.