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David Rusenko

๐Ÿ‘ค Speaker
265 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

And I think the really important thing to understand as far as conversion rates go for businesses in freemium is you have to have something that makes sense to your customers.

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

in terms of how you delineate between free and paid, right?

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

A lot of people think, look, I'm just going to slap a freemium model on top of something, and I'm just going to get that 4%.

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

And that's just not how it works, right?

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

I think going back to the Dropbox example, you know, in some ways I've envied Drew.

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

And by the way, we started, you know, when we were in Y Combinator in 2007, we were in this build.

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

that we called the Y Scraper because there's so many Y Combinator companies there.

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

And Drew and Arash were there too, about two floors down from us.

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

So it was this kind of really fun kind of moment in time in 2007 when a lot of those companies were starting.

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

One thing I always envied about the Dropbox model is that, you know,

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

Your model has to resonate with your customers in a way that they understand why they have to pay more for something or they just won't do it.

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

If it comes off as sort of fake, comes off as this like artificial constraint, it's not going to work.

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

And for them, it's always made sense because people get that you have to pay more for storage, right?

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

People are completely trained and attuned to that.

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

Which one, though?

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

Which feature?

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

So there's a whole bunch of features.

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

I think, broadly speaking, in the earlier packages, it's really about branding and making sure that you're set up for success from that perspective.

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

No, it's not necessarily removing the power by Weebly.

SaaS Interviews with CEOs, Startups, Founders
1151 Weebly CEO: 50m Users, North of .5% Conversion to $8/mo

It's your own domain.