David Tran
๐ค SpeakerAppearances Over Time
Podcast Appearances
And that might just literally two shifts on one on Saturday, one on Sunday.
And then our client pays $1,200 a month for that.
And we use the extra hours from the team to work on other proactive tasks.
I see.
So we hire a full-time resource.
Yeah.
Yeah.
Yeah.
So the six that are support agents all have degrees.
So in fact, we were just talking about, David and I, about hiring or utilizing one of our team members to build out a tool called, what's that called, David?
Basically,
No, we had one client that went from one full-time agent to effectively two and a half.
We'll see.
I don't want to be cocky, but I think it's going to be a pretty sticky product.
When we onboard somebody, they pay in advance.
And they provide training to the first agent.
And that takes some, there's skin in the game from our clients.
So they train the first agent and then we train subsequent agents with our team.
So we think that the turnover will be quite low, especially as we deliver on our promises.
Yeah, that's a fair question.