Dennis Mortensen
๐ค SpeakerAppearances Over Time
Podcast Appearances
that chore it is of setting up a meeting, that would just be wonderful.
And I think what we're seeing right now is some group of prior solutions for where you are now somewhat outsourcing part of the pain to the guest as saying, hey,
please go click my link.
And if you'll be so kind and just apply a little bit of effort and be okay with that, we can get the whole thing kind of solved with certainly some total less pain.
What we've tried to do is to kind of come up with some sort of solution for where we could potentially cater a little bit more to the guests where you can just reply back in natural language and say, I can't do next week, but I can do some afternoon the week thereafter.
Or you know what?
Let's do this in person.
I'll be in Manhattan in first week of July.
Now, that is obviously awesome because that means we're kind of flipping it ever so slightly so the guests should be happier.
What you describe is what if we have competing agents as in you have one solution, I have another one.
Our solution doesn't have the intelligence to pick up some link in some text, visit that website, look at it through the eyes of, say, something like a human, and figure out, I should probably click one of these links and determine from what I see what time we can meet.
That is just above and beyond what is feasible today.
So that is certainly a conflict.
What I would like, though...
is for our agents to be able to follow some of those links.
That means now we can cross barriers.
That would be awesome.
I think, without me going all geek on you, what is really the question is, whoever gets to build the bigger network first
It's probably going to end up having some sort of advantage because if you and me both used Amy or Andrew, neither you nor me would have to do anything.
We can just say shit like, hey, can you get us together for 15 minutes on Skype later tomorrow afternoon?