Dispatcher

Can I talk to her? Is she able to speak? Yes, ma'am. Hello? Hi, Samantha. I know you're upset, but I'm going to ask you a couple questions. Do you need EMS?

They were asking me questions and... Mm-hmm.

Did you bite him or scratch him or anything?

Where did she get the tape from?

He handed it to her? Mm-hmm.

Dispatch to 1034.

We just got a 911 hang up from a landline that's coming back to XXX Patch Lane. Can you go check it out?

Dispatch, go ahead.

Yes, that's the correct address. Do you need backup?

10-4.

He got another 911 hanging up for the same number as last night. This time, it stayed on the line, and we could hear someone talking, but can't make it out. Can you go check it out again?

It comes back to Patch Lane.

Yeah, I can hear you.

What were they doing?

What were they doing?

He was slapping her?

Okay, you said it's a white van?

Control to all units, do I have anybody out at the Crystal Ice dock? We have a male calling stating that he's speaking with somebody who's claiming to be a police officer, but he thinks that this person is lying. Control to Unit 10. Unit 10. 10, could you make your way down to the Crystal Ice warehouse just to see exactly what's going on?

911, what's your emergency?

You said it is an officer? Yes, it is an officer.

The call comes in at about 9.30.

Yeah.

The scene is chaotic.

No, sir, but he does have a badge. He says he's a security or something.

What were they doing?

Why wouldn't he let you in the car? Because you're OCD?

That's no problem.

And...

911, what's the address of your emergency?

And what's the problem? Tell me exactly what happened.

Okay.

Okay, sir.

Dispatch, can I help you? Yeah, hi. I called about meeting the sheriff.

It's a black SUV. Which direction did it leave? He turned on Stevenson. He turned west on Stevenson.

Gadget 911, what's your emergency? It's not an emergency, but I need a sheriff to come out here to Summit Park Grange.

I just saw one guy. Okay. Did you say anything to him? Nope. I just backed up and pulled in front.

There's two vehicles. They're facing back to back.

They were transferring something back and forth or living back and forth or something.

What is the address of your emergency?

Okay, person beyond help? Or do I need to give instructions for CPR?

It's starting to decay. Is it a male or female?

Excuse me.

I speak English. How can I help you?

What is your address?

Did you kill your mom? Okay, where is the knife right now?

You can find it. Where is your sister?

How old is your sister?

Okay. And you did not touch her, correct?

OK, I need you. I need you to go and find me your address, because I don't know where you are right now, OK?

OK, try to find a male, please. Can you?

I need to know if your mom is breathing.

OK, and why did you do that?

OK, why did you kill your mom?

Does your stepdad live there with you?

OK, just step that there with you.

And do you have guns in the house?

Okay, so you have a, where is the gun right now?

Okay, the gun is locked or it's in the living room somewhere?

Do not touch anything. Okay, leave everything how it is. I need you to give me the address. Someone's calling my mom. What do I do? Don't pick up. I need you to give me your address. That's what I need.

It's okay.

Do you think there's something that we can do for your mom?

I need to know that you don't have any guns or any knives with you.

Okay, I need you to stay away from them. Can you put them in a safe place away from where the officers can see them? Can you put them away?

Okay, not a problem. I need you to put everything away, okay? I don't have anything in your hand.

You can have your phone in your hand. Yes, you can.

Okay, what does the mail say?

May I have it, please?

That's fine. Just give me numbers. Whatever you see.

Do not hang up, okay?

No, no. Do not touch anything. Do not touch anything. I don't want you to have anything in your hands, okay?

You can put the mail to the side. Just have your phone with you, okay? Just stay with me on the line. Where is your sister? Is your sister still there?

She's sleeping, okay.

If you wake up, just let me know. I need to know. Do you think we can help your mom?

No. Stay with me on the line until the officers get there, OK? I'm sending you help.

Stay in the living room. Stay there where you are. Do not touch anything else.

Yes?

I understand. I understand. Your sister will be in good hands, OK? Let's just worry about you now, OK?

You talk about it. My friends, your friends and you send pictures to your friends. So what you did?

OK, do you see the officers?

Do not go.

No, do not leave. Do not leave. Stay there where you are in your apartment. I'm going to tell you when you can come out, okay? Do not have anything in your hand, okay?

Stay in your living room. Only have your cell phone, okay? Stay with me on the line.

Ma'am.

That's OK. That's not a problem. OK? That's not a problem. Just stay with me on the line, OK? Why did you do this to your mom? Can you tell me why?

OK. Do not pick up the phone. Just stay with me on the line. Concentrate, OK? Stay with me. Do you need fire rescue? Are you hurt?

You have blood in your hands?

Because this is a life-threatening emergency. We get to places fast. We're there to help you, okay? We're going to help you and your sister, okay?

Who did you send those pictures to?

I understand. We're here to help you, OK? We're going to help you. We're going to help your sister, OK?

I know you didn't mean to do none of that, that you did, OK?

We just want to make sure that you're OK.

I understand that we're gonna try to see if we can still try to hopper. Okay, okay. Okay, man, just stay with me on the line. Let me know if your sister wakes up.

No, just leave the door locked. Just make sure you don't have anything in your hands. They're not in the door. Okay. Let's keep it open. Stay with me on the line. Do not open. Do not open until I tell you to, okay?

Okay, I just want to make sure that you have nothing in your hands.

Okay, do not put your phone down until I tell you to. I just want to make sure that you have nothing in your hands, no guns, no knives.

Okay, stay with me on the line. Do not open until I tell you to. Okay, miss, they're opening the door. Do not open the door until I tell you to, okay? They're opening it. They're opening it. They're opening the door?

That's fine. Do not open until I tell you to open the door. And make sure that you have nothing but your cell phone in your hands.

No, they're not going to kill you. We're here to help you, okay? We're going to help your family, okay?

Okay, do not go outside. Stay with me on the line.

Okay, just listen to me. Stay with me. I'm here.

Yes?

I don't know. Don't talk to him. Just worry right now about you and about your sister, and let's try to see if we can still help your mom, okay? You cut her neck? Okay. Where else did you stop her other than cutting her neck? Okay, listen, and you step outside, open the door slowly with your hands up, okay? Okay, okay. Leave the phone on... on the floor, put the pho go outside with your hand

I'm not sure. Give me a second. I'll try to see where they are. OK, where is it coming from? I got a I'm checking. OK, it's like one person coming from a Clay Rd.

So you're saying his head is bloody now?

Okay.

Well, the officer's going to be there first. They're not going to come until we figure out what's going on, but they're on the way as well, okay? They better be if this guy's got a shot living. Yes, sir. They're on the way as well, okay?

Okay, I'm going to go ahead and let you go, sir, okay? Okay, very good. Thank you.

911, want to see the rest of your emergency? Okay, sir. Okay, and the phone number you're calling from?

It was at this location, correct?

Yeah, I'm gonna get him on the way to you. I just want to ask you a few questions, OK?

All right, sir. I apologize about that. How old is the patient again? I'm sorry.

Okay.

You said he's sitting in the car, right? Correct. In the driver's seat. Okay. Where exactly is he? In the driver's seat? In the driver's seat. Is he in the garage? In the garage. Okay. All right. I'm sending the paramedics to help you now. Just stay on the line. I'll tell you exactly what to do next. Okay. If it's safe to do so, see if he is conscious and breathing or moving at all, okay?

All right, just stay on the line with me for now, okay, sir? Okay, I'm here. I got them on the way to you.