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Podcast Appearances
I think there's going to be certain things that are going to move all the way over there. And then there's going to be things that we value that are not that way. For example, when I go out to dinner, I don't want to deal with a fucking robot. I want to have an actual human experience. And I think the companies that have mastered
I think there's going to be certain things that are going to move all the way over there. And then there's going to be things that we value that are not that way. For example, when I go out to dinner, I don't want to deal with a fucking robot. I want to have an actual human experience. And I think the companies that have mastered
a great customer experience are going to do much better utilizing the technology to handle the administration and the logistics and everything on the back end, but present themselves with a human user interface, so to speak. You know what I mean?
a great customer experience are going to do much better utilizing the technology to handle the administration and the logistics and everything on the back end, but present themselves with a human user interface, so to speak. You know what I mean?
a great customer experience are going to do much better utilizing the technology to handle the administration and the logistics and everything on the back end, but present themselves with a human user interface, so to speak. You know what I mean?
Yeah.
Yeah.
Yeah.
Yeah. Right.
Yeah. Right.
Yeah. Right.
There's nothing amazing about that. Yeah. You know.
There's nothing amazing about that. Yeah. You know.
There's nothing amazing about that. Yeah. You know.
And I think people's main defense against that is to become highly effective agents. at using it in their position that they're in, meaning, you know, using it like a weapon, you know, hey, this makes me this much better at what I do. Yeah. Instead of like just looking at it like, oh, man, I can hack my emails and I don't have to write emails. And those people are going to lose. Yeah. You know.
And I think people's main defense against that is to become highly effective agents. at using it in their position that they're in, meaning, you know, using it like a weapon, you know, hey, this makes me this much better at what I do. Yeah. Instead of like just looking at it like, oh, man, I can hack my emails and I don't have to write emails. And those people are going to lose. Yeah. You know.
And I think people's main defense against that is to become highly effective agents. at using it in their position that they're in, meaning, you know, using it like a weapon, you know, hey, this makes me this much better at what I do. Yeah. Instead of like just looking at it like, oh, man, I can hack my emails and I don't have to write emails. And those people are going to lose. Yeah. You know.
Yeah, man. No, I think it's a very important, urgent, and interesting conversation all at the same time, you know, because everybody's scrambling, trying to figure out what to do or how to use it. And I get asked this all the time. And I just tell people, like, look, dude, you need to start learning it. You know what I mean? It's going to become part of your life no matter what. Yeah.
Yeah, man. No, I think it's a very important, urgent, and interesting conversation all at the same time, you know, because everybody's scrambling, trying to figure out what to do or how to use it. And I get asked this all the time. And I just tell people, like, look, dude, you need to start learning it. You know what I mean? It's going to become part of your life no matter what. Yeah.
Yeah, man. No, I think it's a very important, urgent, and interesting conversation all at the same time, you know, because everybody's scrambling, trying to figure out what to do or how to use it. And I get asked this all the time. And I just tell people, like, look, dude, you need to start learning it. You know what I mean? It's going to become part of your life no matter what. Yeah.