Dmytro Okunyev
๐ค SpeakerAppearances Over Time
Podcast Appearances
Mostly these are the smaller ones.
I think in our case, actually, COVID plays...
really nice game for us in this case.
I mean, obviously the situation is horrible with all this COVID and things like that, but you know, it, it grown our market.
People definitely see demands.
The product was right in place.
So yeah, that's, that's happened naturally.
Is it pretty sticky with your churn over the past 12 months?
We are currently on the churn rate around 6.8%.
So that's a little bit less than 7%.
Well, this team chat software, I mean, if they start, then they will use it definitely.
Well, you see, like, some tools are free, but actually for the companies, they're not free.
So they also have, like, paid models.
Basically, if you are, like, established business or if you are, like, a team in an existing company, more than 10 people, 10, 15 people, then any software will be not free for you.
And then we have a really nice combination of software.
So we combine, like, Slack experience of chat.
Then we combine project management experience of Kanban boards, like a small trailer.
And group video calls like Zoom has.
So one customer acquisition cost at this moment, like a week ago, it was $487.
Yeah, and the lifetime value is much higher.