Don Simpson
๐ค SpeakerAppearances Over Time
Podcast Appearances
got eight clients in production.
We were hoping to hit 100 in MRR at some point this year, and we've already hit that.
So we feel pretty good.
Yeah, you bet.
Thanks, Nathan.
So what we're doing is we had a live chat service for the last 15 years where we had a BPO companies would outsource to us to engage visitors on their website and convert those visitors into customers.
And we worked on straight commission.
So we'd start out and we'd go in and we'd look at their websites and we'd say, well, here's how much potential revenue that we think we can create for you.
Um, one fortune 500 customer we worked for, they were doing $150,000 a year in revenue in live chat.
And we looked at their analytics and did a forecast.
So we think we can do 15 million and we did 16 and a half million in the first year.
So now that was when we started that business, there was probably four or five chat companies in the world.
And now everybody and everywhere, the chat market has exploded.
Um, so over the years,
As we've invested in building out that analytics and building out that technology, it became increasingly more powerful.
And once we really started to figure it out, we thought, hey, you know what?
This is something that we want to take that experience and background that we have in building and using that technology for our own purposes and deploy it so that customers can use it themselves.
You know, we're still playing with the pricing on it.
We've got a, I think like an entry point of $5,500 a month.
It's kind of up to a hundred thousand visitors a month and then over a hundred thousand visitors.