Dr. Andrew Newberg

And this self-focusedness can really cause a whole bunch of problems because we think, well, the message I wrote is really clear to me, so they'll get it. But the problem is we don't think about as much that there's another person here, that they have a different perspective, that they're coming from a different set of information and assumptions.

And that leads to a lot of the misinterpretations that happen via virtual interactions. Next is I, initiative. And that's thinking about taking the initiative to add back in what might be missing over virtual interactions. So as an example, we discussed this idea that adding in small talk into virtual interactions can be really useful. Sometimes taking the initiative means

And that leads to a lot of the misinterpretations that happen via virtual interactions. Next is I, initiative. And that's thinking about taking the initiative to add back in what might be missing over virtual interactions. So as an example, we discussed this idea that adding in small talk into virtual interactions can be really useful. Sometimes taking the initiative means

And that leads to a lot of the misinterpretations that happen via virtual interactions. Next is I, initiative. And that's thinking about taking the initiative to add back in what might be missing over virtual interactions. So as an example, we discussed this idea that adding in small talk into virtual interactions can be really useful. Sometimes taking the initiative means

Okay, we're having this conversation over email and saying, hey, let's switch to phone for a second just to resolve this issue. Or maybe you're having a meeting and say, hey, let's switch to email because I think that ended up being more productive or instant message.

Okay, we're having this conversation over email and saying, hey, let's switch to phone for a second just to resolve this issue. Or maybe you're having a meeting and say, hey, let's switch to email because I think that ended up being more productive or instant message.

Okay, we're having this conversation over email and saying, hey, let's switch to phone for a second just to resolve this issue. Or maybe you're having a meeting and say, hey, let's switch to email because I think that ended up being more productive or instant message.

And so taking the initiative to go beyond what you're just normally doing or what you're used to doing to adding in missing parts, whether that's part of the conversation or switching modes is one of the key things to making sure you get the most out of virtual interactions. Then N, nonverbal.

And so taking the initiative to go beyond what you're just normally doing or what you're used to doing to adding in missing parts, whether that's part of the conversation or switching modes is one of the key things to making sure you get the most out of virtual interactions. Then N, nonverbal.

And so taking the initiative to go beyond what you're just normally doing or what you're used to doing to adding in missing parts, whether that's part of the conversation or switching modes is one of the key things to making sure you get the most out of virtual interactions. Then N, nonverbal.

That's the idea that we send a whole lot of different cues over virtual communication that we don't realize because it's different than in person. So for instance, over text-based communication, like instant message, Slack, email, there are things like emojis. There's also things like typos and how they send emotion or how the time of day you send a message transmits information.

That's the idea that we send a whole lot of different cues over virtual communication that we don't realize because it's different than in person. So for instance, over text-based communication, like instant message, Slack, email, there are things like emojis. There's also things like typos and how they send emotion or how the time of day you send a message transmits information.

That's the idea that we send a whole lot of different cues over virtual communication that we don't realize because it's different than in person. So for instance, over text-based communication, like instant message, Slack, email, there are things like emojis. There's also things like typos and how they send emotion or how the time of day you send a message transmits information.

And even on video, there's looking at your lighting, how you look, your background, all these different things send different pieces of emotion that can potentially help you or undermine what you're trying to relay. And lastly is G for goals. I wish I could just say that there was one best mode of communication.

And even on video, there's looking at your lighting, how you look, your background, all these different things send different pieces of emotion that can potentially help you or undermine what you're trying to relay. And lastly is G for goals. I wish I could just say that there was one best mode of communication.

And even on video, there's looking at your lighting, how you look, your background, all these different things send different pieces of emotion that can potentially help you or undermine what you're trying to relay. And lastly is G for goals. I wish I could just say that there was one best mode of communication.

I wish I could say video is always best because it's closest to in-person, but that's not the case. Depending on your goal, a different mode may be better than another. For instance, let's talk about cameras on versus cameras off video calls. There's this big debate going on in many organizations and amongst friends even, should we have our cameras on or should we have our cameras off?

I wish I could say video is always best because it's closest to in-person, but that's not the case. Depending on your goal, a different mode may be better than another. For instance, let's talk about cameras on versus cameras off video calls. There's this big debate going on in many organizations and amongst friends even, should we have our cameras on or should we have our cameras off?

I wish I could say video is always best because it's closest to in-person, but that's not the case. Depending on your goal, a different mode may be better than another. For instance, let's talk about cameras on versus cameras off video calls. There's this big debate going on in many organizations and amongst friends even, should we have our cameras on or should we have our cameras off?

And the answer from research is it depends on your goal. So for instance, If you're meeting someone new and you want to build a really positive impression or you want to show you're engaged, video is really good because it lets them feel more familiar with you and they can see you're paying attention or at least they can think they're seeing you paying attention by staring at them.