Dr. Jake Tayler Jacobs
speaker
1,932 appearances
4 recordings
1 series
first heard Jan 2026
last heard 17 Feb
Dr. Jake Tayler Jacobs’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 4 in all, peaking in Feb 2026 with 2.
Appearances
Surgeons have high expectations.
They want what they want when they want it exactly how they want it.
And they complain a lot.
It's just the truth.
And SPD leadership gets beaten up day after day, complaint after complaint.
No matter what they do, someone's unhappy about something.
After years of this, a protective belief forms.
They'll never be satisfied.
So why kill ourselves trying?
It's a defense mechanism.
It protects SPD staff from the emotional weight of constant criticism.
But it's also a trap.
And how this belief manifests when SPD believes the OR will never be satisfied, they stop seeking feedback.
It'll just be more complaints.
They get defensive instead of curious when problems arise.
They dismiss surgeons' concerns as unrealistic.
They don't understand our constraints.
They stop trying to exceed expectations.
Why bother?
And they frame the OR as an adversary rather than a customer.
Showing 281–300 of 1,932 · page 15 of 97
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