Dr. Jake Tayler Jacobs

The problem at IBM wasn't the people.

It was invisible beliefs and broken systems that made talented people look incompetent.

Healthcare has its own invisible beliefs that SPD will always be reactive, that it's just a cost center, that the OR will never be satisfied.

None of these beliefs are true.

They're just invisible.

And invisible beliefs are the hardest to change.

If you're getting value from this series and you do get value from this series, here's what I'm going to need you to do.

One, subscribe, follow.

Whatever your platform you like, follow.

We drop episodes biweekly, sometimes weekly.

Share the episode with a healthcare leader.

We drop an episode when I have time.

to get one done in between our busy schedule.

We have a lot of system implementations and I spend a lot of time making sure I'm on site personally helping with these implementations because we believe that in order to show a client that you care and you truly care about one, their career.

When people say yes, they're saying yes to you helping them with their career, supporting them.

We want to make sure that you're good with that.

And for those that are newer to the show, please go back and listen to a couple of more episodes.

This was just an entry into an entry episode into a topic change for the year.

I wasn't sure if I was going to actually drop operational blindness this year, but we actually needed it to be dropped because it goes hand in hand and coincide coincides directly with our topic.

our system.